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Rinnai 19 

Electric Panel Heater OIM

TERMS OF WARRANTY – AUSTRALIA 

Rinnai Australia Pty. Ltd. ABN 74 005 138 769, 100 Atlantic Drive, Keysborough VIC 3173.

NOTICE TO CONSUMERS UNDER AUSTRALIAN CONSUMER LAW

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. 
For a major failure with a good, you are entitled to a replacement or refund and compensation for any other 

reasonable foreseeable loss or damage. If the failure does not amount to a major failure and if the goods fail 

to be of acceptable quality, you are also entitled to have the goods repaired or replaced.
For a major failure with the service, you are entitled to cancel your service contract with us and obtain a refund 

for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for 

any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure you are 

entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your 

contract and obtain a refund for the unused portion of the contract.

The benefits provided by this Warranty are in addition to any other rights and remedies available to a consumer 

under the Australian Consumer Law and any other law which may apply to the goods and or services.

1  DEFINITIONS

The terms listed below shall have the following meanings:

1  “Authorised Service Representative”

 means an independent service contractor authorised by Rinnai or 

Rinnai service personnel.

2  “Rinnai”

 means Rinnai Australia Pty Ltd (ABN 74 005 138 769) and any related company.

“Certificate(s)  of  Compliance”

  means  certificate(s)  issued  by  licensed  personnel  (including  plumbers, 

refrigeration mechanics, electricians or other relevant tradespeople) to certify that any prescribed works comply 

with applicable regulatory requirements.

“Certificate(s)  of  Occupancy”

  means  certificate(s)  issued  by  the  local  government  authority  (or  similar 

organisation) which certifies that a home can be occupied.

“Installation Site”

 means the site at which the Product is originally installed.

“Normal Business Hours”

 means 8:30am to 5:00pm Monday to Friday, excluding public holidays.

“Operating/Installation  Instructions”

 means the user manual or other documentation which provides 

detailed instructions on the proper operation and maintenance of the Product.

“Other Applications”

 means any Product used for purposes other than Residential & Light Commercial 

Applications. Other Applications may include but are not limited to factory, IT/Server room, telephone exchange, 

processing area (e.g. bakery, kitchen, warehouse, swimming pool, agricultural facilities such as a nursery).  

Any Product which has been installed, for whatever purpose, as a retrofit component to an existing system, will 

also be classed as being part of an “Other Application” regardless of the purpose of use of the existing system 

into which such product has been installed.

9  “Purchaser”

 means the end user of the Product, the person named as owner in the Warranty certificate, the 

holder of the Proof of Purchase or the holder of a property transfer document where the Product is included 

as part of the chattels.

10  “Product”

 means the equipment purchased by the Purchaser and described in Section 2 of this document.

11 

“Proof of Purchase”

 means a Tax Invoice or Receipt in respect of the Product. In the case of new constructions, 

a Certificate of Occupancy or a Certificate of Compliance that details the date of installation or commissioning 

will suffice.

12 

“Qualified  Installer”

  means  the  qualified  installation  contractor  who  is  responsible  for  performing  the 

installation work in the manner prescribed by local and statutory regulations, including compliance with any 

relevant and to Rinnai specifications, including Australian Standards.

13 

“Residential & Light Commercial Applications”

 means any Product for use in residential or light commercial 

applications where

a)  the Product is solely used for the purpose of human comfort; and
b) 

the ambient temperature of the space the Product is intended to heat or cool is influenced solely or 

primarily by natural exterior weather conditions rather than by man-made or mechanical heat sources. 

Examples  of  Residential  &  Light  Commercial  Applications  include,  homes,  offices,  hotels,  apartments, 

nursing homes, hospitals, health care premises, shopping centres, and retail stores.

WARRANTY

Содержание BEPH10DTWF

Страница 1: ...Electric Panel Heater Operation Installation Manual Models BEPH10DTWF BEPH15DTWF BEPH22DTWF ON OFF MODE WIFI DOWN ...

Страница 2: ...y of this appliance it must be installed and maintained in accordance with the manufacturer s instructions Before proceeding with the operation or installation of your new heater please read this manual thoroughly and gain a full understanding of the requirements features and operation of your new appliance Congratulations on the purchase of this Electric Panel Heater We trust you will have many y...

Страница 3: ...ecting The Power 9 Operation 9 Power Rate Mode 10 Delay Off Timer Operation 11 Anti Frost Protection Function 12 Electronic Lock Function 12 Tilt Switch 12 Remote Control 13 Remote Control Button Descriptions Operation 13 About Your Electric Panel Heater 14 Fit Batteries 14 Important Steps 14 Care Maintenance 15 Care Of The Heater 15 Error Codes 15 Service And Repair 15 Disposal 15 Installation 16...

Страница 4: ...OT install or use the appliance if the power cord is damaged If it is damaged or requires replacing it MUST be replaced by the manufacturer or the manufacturer s agent or similarly qualified person Ensure that the voltage and frequency of the power supply correspond to the ratings on the data plate of the appliance The heater is fitted with an Australian flexible cord and 3 pin plug intended for c...

Страница 5: ...e the appliance in a green house barn or stable or on a on a building site or where flammable dust may be present DO NOT use this appliance in the place of animal propagating areas DO NOT use the appliance as a sauna heater DO NOT leave the appliance unattended whilst in operation CAUTION when being operated the surfaces of this appliance will get VERY HOT DO NOT TOUCH ANY PART OF THE APPLIANCE WH...

Страница 6: ... damage or discrepancies to your appliance supplier This appliance has been inspected and tested at the time of manufacture and packaging and was released for transportation without known damage Upon receipt inspect the exterior for evidence of rough handling in shipment Ensure that the appliance is labelled correctly for the gas and electrical supply it is intended to be connected to For safety a...

Страница 7: ...tilt switch that automatically places the heater into standby mode if the appliance tilts more than 45 Tamper Resistant Operation Includes a Lock function designed to prevent accidental operation and small children from altering the heater settings Operation The heater uses electricity as the heating medium It operates on the natural convection principle where air from the room is drawn into the a...

Страница 8: ...ime indicator illuminates when digital the display is showing delay timer related settings 15 Degrees Celsius indicator illuminates when the digital display is showing temperature related settings 16 30min interval digit for timer 17 Vent warm air discharge 18 240 Volt power cord plug 19 Air inlets 20 Optional feet for floor mounting see Installation on page 16 for installation options NOTE This h...

Страница 9: ...mperature setting operation either press the MODE button 2 three times or wait 5 seconds The selected temperature will now be set and displayed If the selected temperature is above that of the current room temperature the red operation indicator 7 will illuminate and the heater will begin to heat the room If the selected temperature is less than that of the current room temperature the red operati...

Страница 10: ...l sound The two digits 5 on the display panel will now show the programmed temperature setting 2 To change the power rate press the MODE button 2 twice The Eco Full mode indicator s 11 12 on the display panel will flash Press the Up 3 or Down 4 buttons to set the required mode 3 To exit the mode setting operation either press the MODE button 2 twice or wait 5 seconds The selected mode will now be ...

Страница 11: ...f 24 hours 4 To exit the delay off timer setting operation either press the MODE button 2 once or wait 5 seconds The Delay Off Timer Set indicator 13 will illuminate steady to indicate that the heater is now in delay off timer operation If the selected temperature is above that of the current room temperature the red operation indicator 7 will illuminate and the heater will begin to heat the room ...

Страница 12: ...ivate the Lock Press the Up 3 and Down 4 buttons simultaneously until the padlock symbol 8 is displayed All control functions are now locked and none of the buttons on the control will work To Deactivate the Lock To deactivate the lock repeat locking step above to return to normal operation NOTE The Lock function is also deactivated if the heater is switched off via the mains power TILT SWITCH As ...

Страница 13: ...UP button Press UP to navigate up 4 DOWN button Press DOWN to navigate down 5 WIFI button Aim the remote control towards the receiver on the front of panel heater Press WIFI button and hold 5 seconds to active and or resets WiFi module for pairing of panel heater The appliance will respond with a beep and WiFi indicator flash to confirm WiFi activation or reset For further details refer to the WiF...

Страница 14: ...may be slightly different from illustrated diagram depending on which model purchased Dispose of used button batteries immediately and safely Flat batteries can still be dangerous and may be a choking hazard Inform others about the risk associated with button batteries and how to keep their children safe Remove the batteries if the remote is not going to be use for prolonged periods This will help...

Страница 15: ...lity If a fault occurs an Error Code will flash on the two digits 5 of Digital LED display B a repeating chime will also sound and the appliance will be prevented from operating Please quote the error code displayed when enquiring about service for example Error Code E 0 Temperature sensor disconnection SERVICE AND REPAIR If the electric power cord or plug are damaged they must be replaced by Rinn...

Страница 16: ...cated immediately below a socket outlet This heater MUST be positioned within one metre of a socket outlet to ensure the flexible cord and plug can reach it This heater is NOT designed to be built in DO NOT attach the castors to the heater base for wall installations The heater is suitable for installation in non communal baths and shower areas or bathrooms It is to be installed such that switches...

Страница 17: ... flexible cord then insert the power plug of the heater directly into a power socket outlet IMPORTANT DO NOT bundle or coil the flexible cord to reduce the length as overheating and subsequent fire hazard could result 6 The heater is now ready to be used as a free standing appliance Refer to the operation section at the front of this manual for full instructions on how to use the heater Use the re...

Страница 18: ...ews B removed in step 3 Make sure the direction of the feet is facing the right way when attaching 5 Repeat steps 3 and 4 to install the second foot 6 Rotate the heater back to the upright position and remove the cable tie from the flexible cord then insert the power plug of the heater directly into a power socket outlet IMPORTANT DO NOT bundle or coil the flexible cord to reduce the length as ove...

Страница 19: ...ly installed 6 Normal Business Hours means 8 30am to 5 00pm Monday to Friday excluding public holidays 7 Operating Installation Instructions means the user manual or other documentation which provides detailed instructions on the proper operation and maintenance of the Product 8 Other Applications means any Product used for purposes other than Residential Light Commercial Applications OtherApplica...

Страница 20: ...e Representatives may void the Warranty 2 4 Alternatively to clause 2 3 above Rinnai can at its discretion elect to pay you an amount equivalent to the cost of repairing or replacing the Product 2 5 If Rinnai provides you with either the replacement costs or replacement product ownership of the original Product shall immediately transfer to Rinnai 2 6 Rinnai is responsible for reasonable costs ass...

Страница 21: ...ct including but not limited to faulty or poor external electrical wiring incorrect or faulty power supply voltage fluctuations over voltage transients or electromagnetic interference inadequate or faulty gas drainage services or water services including water pressure and non potable water d damage problems or failure caused by acts of God fire wind lightning flood storm hail storm fallout vandal...

Страница 22: ... the Purchaser pays for the relevant freight charges in transit insurance expenses or travelling costs without written authorisation from Rinnai Rinnai will not reimburse the Purchaser for such costs 6 3 The Purchaser must pay all costs and expenses in respect of a any service call out fee if the Product is not accessible for service b making the Product accessible for service for example restrict...

Страница 23: ...Rinnai 23 Electric Panel Heater OIM NOTES ...

Страница 24: ...00 am to 5 00 pm EST Cost of a local call higher from mobile or public phones For further information visit www rinnai com au or email enquiry rinnai com au Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance If your appliance requires service please call our National Help Line With our policy of continuou...

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