12
Error messages
If an error occurs, your stove switches over to the operating state
BURN-OFF
. After the appropriate measure has been taken, your stove is
ready for operation again.
Note
If the error messages appear again and again, please contact the customer service without delay.
Error
ERROR #00
NO
PELLET
PELLET HOPPER
LID OPEN
ERROR #01
ERROR
#02
DOOR
OPEN
No.
#00
#1
#2
Meaning
Insufficient amount of pellets in hopper. Pellet hopper lid has not been closed.
Firebox door has not been closed.
Solution
Top up pellets and quit error message.
The ignition cycle to follow will last
longer as first the pellet auger has to be
refilled.
Close pellet hopper lid and quit error
message.
Close firebox door and quit error
message.
Error
DOOR OR
PELLET HOPPER
LID OPEN
Please close doors
ERROR
#01/02
ERROR #03
NOT
IGNITED
ERROR #04
GRID
DEFECT
No.
#01/02
#3
#4
Meaning
Firebox door and/or the pellet hopper
lid have not been closed.
Ignition cycle has failed.
The turning grid cannot complete his
tipping cycle.
Solution
Close firebox door and/or pellet hopper
lid and quit error message.
Evacuate or clean combustion trough
and the ingnition tube. Quit error
message.
Check for blocking of grid in the
combustion trough area and quit error
message.
Error
ERROR #05
FLAMESENSOR
DEFECT
ERROR #06
DISCHARGE MOTOR
DEFECT
ERROR #07
INSERTION MOTOR
DEFECT
No.
#5
#6
#7
Meaning
The firebox temperature cannot be
measured.
The discharge motor cannot be
actuated properly.
The insertion motor cannot be actuated
properly.
Solution
Clean flame temperature probe and
acknowledge error message.
Quit error message.
Quit error message.
Error
ERROR #08
DISCHARGE MOTOR
JAMMED
ERROR #09
INSERTION MOTOR
JAMMED
ERROR #10
AIR FLAPS
DEFECT
No.
#8
#9
#10
Meaning
The discharge motor is blocked.
The insertion motor is blocked.
The air flaps are not in correct position.
Solution
Further operation not possible, please
inform customer service.
Quit error message.
Quit error message.
