2. Back-up Pump: Replace the pump every five years. Use
RIDGID catalog #90152.
3. Back-up Pump: Replace control and charger every five
years. Use RIDGID catalog #90147 for the control and
90142 for the charger.
4. Back-up Pump: Replace the battery every three years.
SERVICE AND REPAIR
Service and repair work on this pump must
be performed by qualified repair personnel.
Pump should be taken to a RIDGID Independent Authorized
Service Center or returned to the factory. All repairs made
by RIDGID service facilities are warranted against defects in
material and workmanship.
When servicing this pump, only identical
RIDGID replacement parts should be used.
Failure to follow these steps may create a risk of flooding,
property damage, fatal electrical shock, or other serious injury.
4
Ridge Tool Company
Model RSS-1000 – Operating Instructions and Parts Manual
MAINTENANCE INSTRUCTIONS (
CONTINUED
)
TROUBLESHOOTING CHART – Primary Pump
For detailed troubleshooting information of the primary pump for this system, please refer to the Installation manual, and
Warranty and Service parts sheet provided.
TROUBLESHOOTING CHART – Back-up Pump
SYMPTOM
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Pump will not
run
1. Connections not secure
2. Low or defective battery
3. Float switch obstruction
4. Defective or blown fuse
1. Check all connections.
2. Check battery and replace if low or defective.
3. Make sure nothing is interfering with the operation of the
switch.
4. Check internal fuse located inside the control box. Pull the
charger from the wall outlet and remove. If the fuse is blown,
replace it with a 15 amp automotive type fuse.
Motor hums
but pump
won’t run
1. Defective
battery
2. Obstructed
impeller
1. Check battery and replace if low or defective.
2. Unplug pump and check to see if impeller is free to turn. If
impeller is locked, remove the 4 screws on the bottom of the
pump to release the housing around the impeller. Remove
the obstruction. Reassemble pump and reconnect.
Pump runs
but pumps
very little or no
water
1. Check valve missing or improperly
installed
2. Obstruction in discharge pipe
3. Pump not rotated 30˚
4. Pump air locked
5. Discharge pipe length and / or
height exceeds capacity of pump
6. Low or defective battery
1. Check to make sure a check valve is installed and
functioning between primary pump discharge and Standby
Sump Pump tee fi tting.
2. Check for obstruction and clear if necessary.
3. Check that pump is rotated 30˚ in tee fi tting.
4. The impeller housing has a small hole on its side. This
hole must be open for the pump to prime. With the pump
unplugged, remove the 4 screws on the bottom of the pump
to release the housing around the impeller. Clean out the
hole and replace cover.
5. If discharge is too high, a separate line may be required with
a lower discharge height.
6. Check battery and replace if low or defective.
Pump cycles
too frequently
1. Main check valve located between
the discharge of the primary pump
and the Back-up Sump Pump
tee fi tting or the Back-up Sump
Pump fl apper valve not installed or
working properly
1. Install check valve or repair as required.
