21 — English
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Engine will not start.
No fuel.
Stale gasoline or water in gasoline.
Lubricant level is low.
Fuel valve is OFF.
Spark plug faulty, fouled, or improperly
gapped.
Choke lever is in RUN position.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Dirty fuel filter.
Idle control switch is ON.
Engine switch is OFF.
Fill fuel tank.
Drain entire system and refill with fresh
fuel.
Engine is equipped with Low Oil Shutoff.
If engine lubricant level is low, it must be
filled before unit will start. Check engine
lubricant level and fill, if necessary.
Turn fuel valve ON.
Replace spark plug.
Move choke lever to START position.
Drain fuel and carburetor. Refuel with
fresh gasoline.
Replace fuel filter or contact authorized
service center.
Turn idle control switch OFF.
Turn engine switch ON.
Engine hard to start
Water in gasoline.
Weak spark at spark plug.
Drain entire system and refill with fresh
fuel.
Contact authorized service center.
Engine lacks power.
Dirty air filter.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Idle control switch is ON and load is less
than 300 watts.
Check air filter element. Clean or
replace as needed.
Drain fuel and carburetor. Refuel with
fresh gasoline. If problem continues,
contact your nearest authorized service
center.
Turn idle control switch OFF.
AC receptacle does not work.
Circuit breaker is OFF.
Item plugged in is defective.
Turn ON the AC circuit breaker.
Reset the GFCI.
Try a different item.
Generator makes a “spark knock” or
“pinging” noise.
An occasional light “knocking” or “ping-
ing” under heavy load is not a cause
for concern. However, if the knocking
or pinging occurs under normal load
at a steady engine speed, the problem
may be with the brand of gasoline being
used.
Switch to a different brand of gasoline,
making sure that the octane rating is 86
or higher. If problem continues, contact
your nearest authorized service center.
If problem persists after trying the above solutions, contact your nearest authorized service center for assistance.
The following symptoms may indicate problems that will affect the emissions level of the unit:
Hard starting or stalling after starting
Rough idle
Misfiring or backfiring under load
Afterburning (backfiring)
Black exhaust smoke or high fuel consumption
If you encounter any of these symptoms, have the unit inspected and repaired by the nearest authorized service center.
