T
echnical
B
ulletin
PAGE: 2/4
Model:
Shepherd-P1
Date:
5-Apr-19
No.:
RJ093012
PROCEDURE
1. Check the Windows 10 version.
Start -> Settings -> System -> About
2. If the version is V1809, avoid using this PC or restore Windows 10 to the previous
version.
Even if the version is V
1809
, if it has been less than 10 days since the “installed on”
date (sample below), you can return the PC to the previous version of Windows:
https://support.microsoft.com/en-gb/help/12415/windows-10-recovery-options
3. If the version is
older than
V1809, disable automatic update of Windows as shown
below, or simply disable the PC’s network connection.
