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T

echnical

 

B

ulletin

 

PAGE: 2/4 

Model: 

Shepherd-P1

 

Date:

 5-Apr-19 

No.:

 RJ093012

 

 

PROCEDURE 

1. Check the Windows 10 version.

Start -> Settings -> System -> About

 

2. If the version is V1809, avoid using this PC or restore Windows 10 to the previous

version.

Even if the version is V

1809

, if it has been less than 10 days since the “installed on”

date (sample below), you can return the PC to the previous version of Windows:

https://support.microsoft.com/en-gb/help/12415/windows-10-recovery-options

3. If the version is 

older than 

V1809, disable automatic update of Windows as shown

below, or simply disable the PC’s network connection.

Содержание Shepherd-P1

Страница 1: ...118 Setting up optical fiber cable communication has failed 119 Setting up channel mapping has failed Detail DO NOT curve the optical fiber cable within 65mm radius 65mm 65mm Subject Caution for rout...

Страница 2: ...l Paper path Part information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 At machine installation Please explain the intermitte...

Страница 3: ...ed Service manual revision Retrofit information Tier 2 Service Manual Revision 2 Installation Installing the Proximity Sensors Changed the installation procedure for installing the proximity sensors P...

Страница 4: ...lletin PAGE 2 5 Model Shepherd P1 Date 16 Oct 18 No RJ093003 Installing the Proximity Sensors 1 Check that the relay cables for assembling sensors are taped at 4 corners of Gantry unit LR A RF B LF C...

Страница 5: ...n the right side of the gantry The six screws A are used for installing the proximity sensors in step 3 and the six screws B are used for attaching the proximity sensor covers to the proximity sensors...

Страница 6: ...Adjust the length of the cable by Inserting the excess length of the cable into the hole B 6 Adjust the light receiving amount Following steps are available after turning power on 6 1 Check that the l...

Страница 7: ...fter the adjustment tighten the screws again Tighten each screw temporarily at first then tightening the screws while checking the 5 lamps turning on 7 Install the proximity sensor cover right A on th...

Страница 8: ...echanical Paper path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit information Tier 2 Outline Print Mode Ver 1 0 0 0 has been relea...

Страница 9: ...uality print than High Quality mode use these modes Fine mode is Bi directional print Super Fine mode is uni directional print Super Fine is lowest productivity print mode Abt one fifth productivity o...

Страница 10: ...Other Action required Service manual revision Retrofit information Tier 2 Outline For NA model Only There is a transformer unit at following position The transformer converts the voltage from 220V to...

Страница 11: ...nk may drip from head surface by broken negative pressure in case the power is not supplied long time Do NOT touch the transformer cover because of following reason The cover may have high temperature...

Страница 12: ...required Service manual revision Retrofit information Tier 2 SYMPTOM Ink ejection from print head is available but printing result is not stable When printing Print status pattern unstable image is p...

Страница 13: ...Technical Bulletin PAGE 2 2 Model Shepherd P1 Date 7 Nov 18 No RJ093006...

Страница 14: ...ine installation Outline Make sure that main ink tank tube is located correct position before ink filling 1 Whether the edge of the tube is placed lower position than ink end sensor 2 Whether the ink...

Страница 15: ...plied instead of ink when ink surface is below the end of ink supplying tube When air is in the ink supplying tube the air may cause nozzle clogged or flowing inks into the air tube by negative pressu...

Страница 16: ...093007 Case 4 Solution for product line Air The kink of tube is disturbing detection of ink Ink end detection The end of tube touches the bottom of the bottle because the length of tube is too long As...

Страница 17: ...Bulletin PAGE 4 4 Model Shepherd P1 Date 16 Nov 18 No RJ093007 Ink tube will be covered with stainless steel pipe Cut in serial numbers of mass production and new service parts number will be announc...

Страница 18: ...stem Business Department Classification Troubleshooting Mechanical Paper path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit informa...

Страница 19: ...se the print mode of uni directional printing Note Refer Field Service manual 7 Detail Description Printing Variation 2 Set the Printing Direction from Bi Dir to Left Print Mode Print Parameter Direct...

Страница 20: ...emission power is too low which causes the ink not to cure This problem has occurred repeatedly at two of our customer sites Cause There is a bug in Interface Board s firmware The bug is an interface...

Страница 21: ...Adjustment Ink Supply Unit Ink Supply Pump When Installing the Ink Supply Pump When Installing the Ink Supply Pump When installing the new ink supply pump make two tubes 7cm long 1 10cm long 1 from th...

Страница 22: ...RJ093010 If the tube and the fitting are assembled after attached to the printer frame ink may leak from the connection because it is loose by the elasticity of kinked tube at connecting them Insert t...

Страница 23: ...Action required Service manual revision Retrofit information Tier 2 SYMPTOM When the vacuum fan is working USB error message is displayed in T7210 in RPL Ricoh UK Products Ltd Cause The potential diff...

Страница 24: ...Ricoh Deutschland so far and this measure worked too So if USB error during vacuuming is reported it may be caused by the unstable earth potential in the environment where T7210 is installed So please...

Страница 25: ...Technical Bulletin PAGE 3 3 Model Shepherd P1 Date 18 Jan 19 No RJ093011...

Страница 26: ...fit information Tier 2 SYMPTOM The following image problem occurs CAUSE Cypress s USB driver V1 2 2 0 included with the driver software for the T7210 does not work correctly when used on Windows 10 Ve...

Страница 27: ...ndows 10 to the previous version Even if the version is V1809 if it has been less than 10 days since the installed on date sample below you can return the PC to the previous version of Windows https s...

Страница 28: ...OFTWARE Policies Microsoft Windows WindowsUpdate AU v NoAutoUpdate d 1 t REG_DWORD f and paste it on the editor tool and save it as StopWindowsUpdate bat as shown in the below screen shot 3 In the sam...

Страница 29: ...Technical Bulletin PAGE 4 4 Model Shepherd P1 Date 5 Apr 19 No RJ093012 In the same way you can enable automatic update of Windows 10 by inputting StartWindowsUpdate 4 Reboot the PC...

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