T
echnical
B
ulletin
PAGE: 1/4
Model:
Ko-P1
Date:
14-Mar-19
No.:
RM0BY002
Subject:
Important notice on ONYX RIP driver
Prepared by:
H. Morishima
From:
1st System Biz Promotion Sec., IP Business Center
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety
Other (
)
Tier 2
Tier 0.5
Important Notice:
When installing the ONYX RIP, the ONYX RIP driver must be updated to the version
“Ricoh_Pro_2019-02-15-09-58” or later by following procedures.
If ONYX RIP driver is not updated to this or later version, the device cannot print out any
image via ONYX RIP.
Procedures:
Uninstall the old ONYX RIP driver
Please check followings:
1. Bundled ONYX RIP has been installed.
2. Installed ONXY RIP is initial state.
If new profiles or “QuickSet” have been created or imported, delete them.
Or
Delete printer “Ricoh Pro L51XX” from the ONYX RIP.
How to delete the printer:
1. Select RIP-Queue > FILE > “Manage Printers…”