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Warranty and Servicing
Warranty and Servicing
1. This product is backed by a limited warranty. During the warranty period mentioned in the Warranty sup-
plied with your camera, any defective parts will be repaired free of charge. In the event of a camera malfunc-
tion, contact the dealer from which you purchased the camera or your nearest Ricoh Repair Center. Please
note that you will not be reimbursed for the cost of bringing the camera to the Ricoh Repair Center.
2. This warranty does not cover any damage resulting from:
1 failure to follow the instructions in the instruction manual;
2 repair, modification or overhaul not conducted by an authorized service center listed in the instruction
manual;
3 fire, natural disaster, act of God, lightning, abnormal voltage, etc.;
4 improper storage (noted in the “Camera User Guide”), leaking of battery and other fluids, mold, or other-
wise insufficient care of the camera.
5 submergence in water (flooding), exposure to alcohol or other beverages, infiltration of sand or mud,
physical shock, dropping of the camera, or pressure on the camera, and other unnatural causes.
3. After the warranty period has passed, you will be liable for all repair fees, including those incurred at an
authorized service center.
4. You will be liable for all repair fees, even within the warranty period, if the warranty card is not attached or
if the distributor’s name or the purchase date have been changed or are not indicated on the card.
5. Expenses for overhaul and thorough inspection by special request of the customer will be charged to the
customer, whether or not they are incurred during the warranty period.
6. This warranty only applies to the camera and not to the accessories, such as the case and strap, nor does it
apply to the battery and other consumables provided.
7. Any consequential damages arising from failure of the camera, such as expenses incurred in taking pictures
or loss of expected profit, will not be reimbursed whether they occur during the warranty period or not.
8. The warranty is only valid in the country in which the camera was purchased.
* The above provisions refer to repairs offered free of charge, and do not limit your legal rights.
* The intention of the above provisions is also described in the warranty card provided with this camera.
9. Parts essential to the servicing of the camera (that is, components required to maintain the functions and
quality of the camera) will be available for a period of five years after the camera is discontinued.
10. Please note that if the camera is seriously damaged by flooding, submergence, infiltration of sand or mud,
violent shocks or dropping, it may not be repairable, and restoration to its original condition may be impos-
sible.
Notes
• Before sending the camera in for repair, check the battery and read the instruc-
tion manual again to ensure proper operation.
• Some repairs require a significant amount of time to complete.
• When sending the camera to a service center, please include a note which de-
scribes the defective part and the problem as precisely as possible.
• Remove all accessories not related to the problem before sending the camera to
the service center.
• This warranty does not apply to data stored on memory cards or in internal
memory.
