Ricoh B022, Руководство по обслуживанию, Страница: 838 / 878

Trouble-
shooting
SERVICE CALL CONDITIONS
SM 7-11 B022/B027
Code No. Symptom Possible Cause
Startup without HD data lead
863 B
Data on hard disk is not read correctly.
A bad sector occurred during operation
of the HDD
HD data CRC error 864 D
During operation of the HD, the HD
responded with a CRC error.
Data transfer was abnormal in the data
read from the HDD.
HD access error 865 D
The hard disk detected an error.
Replace the controller board
Electronic total counter error 900 D
The value of the total counter has
already exceeded 9999999
Replace the NVRAM on the controller
board
Mechanical total count error 901 D
The SBCU board cannot receive the
mechanical total count data.
Mechanical total counter defective
F-gate error at write request 951 B
After the IPU receives an F-gate signal,
it receives another F-gate signal.
•
Download controller firmware
•
SBCU board defective
Scanner setting error 953 B
The IPU does not respond with the
scanner setting signal required to start
scanning processing.
Download controller firmware
Printer setting error 954 B
The IPU does not respond with the
settings that are required to start image
processing by the printer.
•
Replace the IPU board
•
Replace the controller board
•
Download the controller firmware
Memory setting error 955 B
The IPU does not respond with the
settings that are required to start image
processing using the memory.
•
Replace the IPU board
•
Replace the controller board
•
Download the controller firmware
Printer ready error 964 B
The printer ready signal is not
generated within 17 seconds after the
IPU received the print start signal.
•
Replace the IPU board
•
Replace the controller board
•
Download the controller firmware
Print image data transfer error 984 D
The image transfer from the controller
to the engine via the PCI bus does not
end within 15 s after starting.
•
Controller board defective
•
SBCU board defective
•
Connectors between SBCU and
controller loose or defective
Software write parameter setting error 986 D
An unstable area at the storage
destination in the settings table is set at
NULL for the parameter received by the
write module.
Download controller firmware again
Software performance error 990 D
The software attempted to perform an
unexpected operation.
•
Software defective
•
Internal parameter incorrect
•
Insufficient working memory
•
When this SC occurs, the file name,
address, and data will be stored in
NVRAM. This information can be
checked by using SP7-403. Note the
above data and the situation in which
this SC occurs. Then report the data
and conditions to your technical
control
center.
Rev. 11/2002