T
echnical
B
ulletin
PAGE: 1/4
Model:
GR-C1
Date:
16-Sep-14
No.:
RD117048
Subject:
Cannot pull out the paper tray unit Recovery method
Prepared by:
K.Kunimatsu
From:
1st Tech Service Sect., MFP/P Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Product Safety
Part information
Electrical
Transmit/receive
Other (
)
Action required
Service manual revision
Retrofit information
Tier 2
SYMPTOM
The paper tray cannot be pulled out.
CAUSE
The user closes the tray with force, which causes the stretch pin [A] to ride up on the
stretch unit [B]. The mechanical interference between these parts prevents the tray from
being pulled out.
