Using the Debug Log
D017/D018/D019/D020 5-222
SM
The initial settings are all zero.
These settings remain in effect until you change them. Be sure to check all the settings,
especially the settings for Keys 6 to 10. To switch off a key setting, enter a zero for that
key.
You can select any number of keys from 1 to 10 (or all) by entering the corresponding
4-digit numbers from the table.
You cannot mix settings for the groups (COPY, PRINTER, etc.) for 006 to 010. For
example, if you want to create a PRINTER debug log you must select the settings from
the 9 available selections for the “PRINTER” column only.
One area of the disk is reserved to store the debug log. The size of this area is limited
to 4 MB.
5.13.2 RETRIEVING THE DEBUG LOG FROM THE HDD
1. Insert the SD card into service slot C3 of the copier.
2. Enter the SP mode and execute SP5857 009 (Copy HDD to SD Card (Latest 4 MB) to
write the debugging data to the SD card.
3. Use a card reader to copy the file and send it for analysis to your local Ricoh
representative by email, or just send the SD card by mail.
5.13.3 RECORDING ERRORS MANUALLY
Since only SC errors and jams are recorded to the debug log automatically, for any other
errors that occur while the customer engineer is not on site, please instruct customers to
perform the following immediately after occurrence to save the debug data. Such problems
would include a controller or panel freeze.
To use this feature, the customer engineer must have previously switched on the
Save Debug Feature (SP5857-001) and selected the hard disk as the save
destination (SP5857-002).
1. When the error occurs, on the operation panel, press
J
(Clear Modes).
2. On the operation panel, enter “01” then hold down
D
for at least 3 seconds, until the
machine beeps. Then release the key. This saves the debug log to the hard disk for
later retrieval with an SD card by the service representatives.
3. Switch the machine off and on to resume operation.
4. The debug information for the error is saved on the hard disk so the service
representatives can retrieve it on their next visit by copying it from the HDD to an SD
card.
Содержание Aficio MP 2550B
Страница 1: ...D017 D018 D019 D020 SERVICE MANUAL 003320MIU ...
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Страница 3: ...D017 D018 D019 D020 SERVICE MANUAL ...
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Страница 5: ...D017 D018 D019 D020 SERVICE MANUAL 003320MIU ...
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Страница 33: ...INSTALLATION ...
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Страница 90: ...Platen Cover B406 D017 D018 D019 D020 1 56 SM 1 15 PLATEN COVER B406 1 Install the platen cover A x 2 ...
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Страница 121: ...PREVENTIVE MAINTENANCE ...
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Страница 131: ...REPLACEMENT AND ADJUSTMENT ...
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Страница 150: ...Laser Unit D017 D018 D019 D020 3 18 SM 3 Remove A Copy tray Hook x1 1 Remove A Toner bottle B Laser unit x2 x2 ...
Страница 201: ...TROUBLESHOOTING ...
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Страница 238: ...Self Diagnostic Mode D017 D018 D019 D020 4 36 SM Self Diagnostic Test Flow Chart ...
Страница 242: ...Skewed Image D017 D018 D019 D020 4 40 SM 4 4 SKEWED IMAGE Do the following to fix a skewed image problem ...
Страница 246: ...Image Problems D017 D018 D019 D020 4 44 SM 4 5 2 CHECKING IMAGES WITH THE TRIMMING PATTERN ...
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Страница 263: ...SERVICE TABLES ...
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Страница 304: ...SP3xxx D017 D018 D019 D020 5 40 SM 5 4 SP3XXX There are no Group 3 SP codes for this machine ...
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Страница 489: ...DETAILED SECTION DESCRIPTIONS ...
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Страница 569: ...SPECIFICATIONS ...
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Страница 583: ...LARGE CAPACITY TRAY PS500 B391 ...
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Страница 607: ...1000 SHEET FINISHER SR790 B408 ...
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Страница 635: ...BOOKLET FINISHER SR3000 B793 ...
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Страница 643: ...Covers SM 3 B793 Booklet Finisher B793 3 Remove the upper left cover C ...
Страница 657: ...Folder SM 17 B793 Booklet Finisher B793 6 Remove a connector 7 7 Remove 2 screws 8 ...
Страница 658: ...Folder B793 18 SM 8 Remove the staple tray 9 9 Remove the guide 10 2 screws ...
Страница 664: ...Folder B793 24 SM 3 Set the special tool in the long hole 4 on both units 4 Secure the special tool 5 with the knob 6 ...
Страница 665: ...Folder SM 25 B793 Booklet Finisher B793 5 Tighten the screws 7 for the stapler folder unit 6 Reassemble the machine ...
Страница 666: ...Others B793 26 SM 1 4 OTHERS 1 4 1 MAIN BOARD 1 Remove the rear cover 2 Remove the main board A x 5 ...
Страница 701: ...PAPER TRAY UNIT PB3030 D331 ...
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Страница 708: ...Covers and Roller D331 2 SM 1 1 2 FEED ROLLER 1 Pull out the tray A 2 Release the lock lever B 3 Feed roller C ...
Страница 714: ...Electrical Components D331 8 SM 1 3 4 TRAY MAIN BOARD 1 Rear cover Covers 2 Tray main board A x 4 all s ...
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Страница 729: ...FAX OPTION TYPE 3350 D361 ...
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Страница 917: ...Fax Communication Features SM 183 D361 Fax Option Type 3350 D361 ...
Страница 925: ...ARDF DF3030 D366 ...
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Страница 957: ...1 BIN TRAY BN3030 D367 ...
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Страница 967: ...BRIDGE UNIT BU3020 D368 ...
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Страница 979: ...DUPLEX UNIT AD3000 D369 ...
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Страница 994: ...Electrical Component D369 8 SM 4 Duplex transport motor B x 2 ...
Страница 1003: ...BYPASS TRAY BY3000 D370 ...
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Страница 1010: ...Tray D370 2 SM 2 Remove the pins A x 1 each 3 By pass tray B x 1 ...
Страница 1015: ...Feed SM 7 D370 Bypass Tray BY3000 D370 6 Separation pad D spring x 1 ...
Страница 1019: ...INTERCHANGE UNIT TYPE 3350 D371 ...
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Страница 1031: ...500 SHEET FINISHER SR3050 D372 ...
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Страница 1050: ...Motors D372 12 SM B 1st bracket x2 C 2nd bracket x2 D 3rd bracket 3 Remove the rear fence motor E x2 x1 ...
Страница 1058: ...Overview D372 20 SM No What Happens sure that the stapler is at its home position ...
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Страница 1103: ...PRINTER SCANNER OPTION D383 ...
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Страница 1136: ...Scanner Service Tables D383 6 SM Compression Notch Assignment ...
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Страница 1143: ...INTERNAL SHIFT TRAY SH3010 D385 ...
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