15
MODEL: RR20
7 The product will be at the owner’s risk whilst in transit to and from the Richter
Audio Service Centre, unless transported by Richter Audio or 3rd party
transport booked by Richter Audio.
8 Richter Audio will bear the expense of transport where transported by Richter
Audio. Any other expense of claiming the warranty will be covered by the
owner of the goods.
9 Richter Audio may seek reimbursement of any costs incurred by them when
the product is found to be in good working order. The owner of the goods will
cover any return transport cost.
10 Products returned to Richter Audio by a courier and are damaged in transit by
insufficient packing will be quoted and the cost of the repair will be covered by
the owner of the goods.
EXCLUSIONS AND LIMITATIONS
11 Subject always to Clause 1 the Standard Warranty will not apply:
(a) if the product has not been installed, operated, maintained or used in
accordance with the manufacturer’s instructions or specifications provided
with the product.
(b) to damage, malfunction or failure resulting from alterations, accident,
misuse, abuse, fire, liquid spillage, mis-adjustment of customer controls, use
on an incorrect voltage, power surges and dips, thunderstorm activity, acts
of God, voltage supply problems, tampering or unauthorised repairs by any
persons, use of defective or incompatible accessories, the operation of a
computer virus of any kind, exposure to abnormally corrosive conditions or
entry by any insect, vermin or foreign object in the product.
(c)to damage arising during transportation, installation or while moving the
product, or to any transportation costs of the product or any parts thereof to
and from the owner, unless otherwise specified in this Warranty.
(d) to any third-party software or hardware not contained in the product as
originally configured by the manufacturer.
(e) to any failure, to the extent that the failure is not a failure of the product to
perform in accordance with its specifications.
