PORTABLE DIGITAL RADIO
14
YOUR WARRANTY
THE ENCLOSED TERMS AND CONDITIONS RELATE TO THE WARRANTY
PROVIDED BY RICHTER AUDIO PTY LTD (“Richter Audio”) (ABN 22 613 067
815) products purchased within Australia.
This warranty applies for a period of 1 Year (12 months) from the date of
purchase (“Warranty Period”)
GENERAL TERMS AND CONDITIONS OF STANDARD WARRANTY
1 Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure.
2 The benefits to the consumer given by this Warranty are in addition to other
rights and remedies of the consumer under a law in relation to goods or
services to which the warranty relates, being the Australian Consumer Law.
3 Subject to Clause 1 above and the terms below, as your Standard Warranty,
Richter Audio agrees to repair or replace at cost the Richter product, and
any accessory supplied with the product, purchased by you in Australia
when the product does not perform in accordance with the manufacturer’s
specifications during the Warranty period.
4 To make a claim under the Standard Warranty you will need to:
(a) Contact Richter Audio through our website www.richter.com.au for
customer support.
(b) Refund or replacement via your Richter Audio’s Authorised Retailer is
available for a period of 14 days after purchase for goods that have been
inspected and determined to have a major failure. Refund and exchange is
not applicable if you change your mind after purchase.
(c) Note that you will need to submit proof of purchase (e.g. delivery invoice,
invoice or purchase receipt) with your claim.
5 Products presented for repair may be replaced by refurbished products of
the same type rather than being repaired. Refurbished parts may be used to
repair the products. Replacement of the product or a part does not extend or
restart the Warranty Period.
6 If the product presented for repair is capable of retaining user-generated
data, you are advised that repair of the product may result in loss of the data.
Richter Audio shall not be held responsible for any loss of such data as a
consequence of fault-find or repair process.
