RF-R586 Series Industrial Grade Cellular Router
P.H.U. RFoG Tomasz Paszkowski, ul. Starogrodzka 1/2, 72-300 Gryfice, NIP:857-115-72-13, REGON 811833063, tel. 602794466
87
4.13 Can not power on
Solution:
1. Check if the power adapter connector is loose from the router.
2. Try to replace a power adapter. RF-R586 series router uses 9V1A or 9V2A or 12V1A or 12V1A or
12V2A power adapter with 2.5mm connector
3. Router hardware defeated. Send back to factory for check or repair.
4.14 Sys log shows “connect script failed”
Problem maybe:
Item. May caused by
Solution
1
A. sim card no data business, or
problem;
B. sim card balance no available;
A. Check sim card data business and balance.
B. Get balance available
2.
WAN APN parameter is wrong
Check APN parameter of WAN port, then make
it correct and try
3
Network unstable problem
Try later, or move to other network to try.
4
Module modem inside router setting
wrong by uncertain operation
Tell the module modem type (marked at the
back cover of router) to technical support for
help.
5
Module modem inside router only
support 2G or 3G only
Need contact sales for replacement or repair
4.15 RF-R586 Router is online, but cannot visit website.
Problem maybe:
Item. May caused by
Solution
1
DNS problem
Check the DNS server of RF-R586 is correct.
The DNS is from the ISP once RF-R586 is
online. Sometimes the ISP not give the right
DNS server IP, you can try to set correct DNS
manually at your PC or Device network card.
2.
SIM card business problem
Check APN parameter of WAN port, then make
it correct and try. Double confirm with the
ISP/Carrier if the sim card info is 100% correct.
Try to change another sim card to try.
3
Signal is too weak
Too weak signal may cause all the DNS
resolution fails. Try to get better signal.
Содержание RF-R586 Series
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