II&E2020_11
Hi-Finity electric lock: Installation and testing
– Manual for the installer & electrician 17
6 FAQ
By default, when is the LED on/off?
o
If the window is locked: LED is off
o
If the window is unlocked: LED in on
o
If the lock should lock, but pen is still up: LED will blink
o
If dipswitch2 on R-Switch box is changed, LED functionality will be inverted
The lock is not unlocking
o
Make sure 24VDC is supplied
o
If the window is closed, undo the connection rod to get to the lock
o
Check wiring diagrams and wire colors
o
Try different button on R-Switch box
The lock is not locking
o
Check behaviour of the LED
o
Open the window and try holding a loose magnet to the lock for some seconds, is it
locking now?
Yes:
Check the position of the lock, the pen should be on the side of the
meeting section
Check the position of the magnet
Fine tune the connection rod
No:
Try a different button on R-Switch box
Disconnect the power:
o
Pen of dropbolt lock stays up -> mechanical issue on lock
o
Pen of dropbolt lock falls down -> check wiring or R-Switch
box
The lock makes a tic-tic-tic noise?
o
Fine tune the lock! It touches the rod and cannot stay down.
