7. Retention of possession or use of the product for the warranty period shall constitute an unconditional
acceptance thereof and fulfillment of all warranties and obligations of The Company and no assistance rendered
by The Company in operating the product or remedying any defect either before or after that time shall operate
to extend the warranty period.
Product Installer Responsibilities
8. Installer is responsible for installing the product in accordance with the The Company specifications in Installation
Instructions.
Installer is responsible for providing proper vehicle components and attachments as well as required or necessary
clearance for suspensions, components, axles, wheels, tires, and other vehicle components to ensure a safe and
sound installation and operation.
Installer is responsible for advising the owner of proper use, service and maintenance required by the product
and for supplying maintenance and other instructions as readily available from The Company.
Product Owner Responsibilities
9. Owner is solely responsible for pre-operation inspection, periodic inspections, maintenance and use of the
product as specified in the particular Company instructions available by product model, except as provided in
this warranty, and for maintenance of other vehicle components. Of particular importance is the 1,600 km/1,000
miles retorque of fasteners required on all suspensions manufactured by The Company.
Warranty Claim Procedures
10. For a claim to be considered, it must contain adequate documentation which states vehicle mileage, starting
date, product model, where and how used, and a Return Material Authorization Number. This claim must be
made within one year of failure of the component. Such part or parts must be returned to The Company,
transportation charges paid. The Company reserves the right to inspect any returned components to
determine cause of defects.
For information pertaining to warranty claims or procedures, please contact:
2715 North Airport Commerce
P. O. Box 2268
Springfield, MO 65801-2268
Phone (800)753-1095
(417)862-4343
FAX (800) 753-1095 USA Only
International Sales (417) 837-0423
FAX (417) 837-0485
9098 West 800 South
P. O. Box 600
Brookston, IN 47923
Phone (219) 279-2801
FAX (219) 279-2390
241 South Service Road
Grimsby, Ontario L3M 1Y7
Phone (905)945-2234 (800)811-4011
FAX (905) 945-5906
TUTHILL TRANSPORT TECHNOLOGIES
M-16
