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SYMPTOM
CAUSE
POSSIBLE REMEDY
Sound is distorted, splutter-
ing or weak?
Is the receiver wire broken or the earmould clogged?
Visit your hearing care professional.
Did your hearing aid get moist?
Dry the hearing aids with a dry cloth and let them dry out.
Battery drains very quickly
Did you leave your hearing aid switched on for long periods?
Switch off your hearing aid when you are not using them.
Is the hearing aid old?
Visit your hearing care professional.
Hearing aid is not charging
Does the hearing aid sit correctly in the charger?
Reinsert the hearing aid in the charger.
Is the hearing aid charger charged?
Plug the charger into a power outlet and connect the charger cable to the hearing aid charger.