7
Troubleshooting
Page 22
Resonance Technology, Inc. CinemaVision System Installation / Operation Manual: RTC-CVSS Rev
12
7.
Troubleshooting
If the problem arises inside the Magnet Room area:
Symptom
Verify
No Synchronization
The fiber optics is in the right color-coded position
on the Controller and Transducer.
No Audio
Check the audio source for proper connection and
audio volume level. Verify the headset is properly
seated in the Transducer.
Audio working intermittently
Check if the Transducer stays on. If the logo turns
off and on and does not sync properly. Check the
Fiber and power connections are secure. Then see if
the Transducer power Supply LED indicators are all
on.
Microphone not working properly.
On the Technologist Remote Control, check comm
mode is auto or manual. Check microphone volume
setting.
System Reboots
Unplug the power supply from the A/C outlet.
Unplug the Controller; turn off the power supply for
the Transducer.
If the system hangs up* or fails to respond to the
Technologist Remote Control commands.
Power down the Controller for approximately 10
seconds and then power up again.
If the system still does not respond.
Power down the complete system for approximately
10 seconds, then power up the Controller first in the
Control Room, then power up the Transducer in the
Magnet Room. Wait for the logo lights to rotate on
the Transducer and then use the system normally.
Note: When disconnecting power to the Controller, always disconnect the AC power cord that connects into the Controller Power Supply. Never
disconnect the DC cable connector from the Controller. To re-connect power to the Transducer, just re-connect the AC power cord.
Power Reset Switch
Resonance Technology Inc offers a Remote Power Switch to enable the user to turn the power to the power supply ON/OFF. This device can be
used on the Controller or Transducer Power Supply. One remote can be programmed to control two or more Wall Power Switch devices.
Controller Unit Power Supply
Hospital Grade
Power Cord
Disconnect
power/Power off from
the wall side not the
controller back panel
Remote
Power Switch
Connect into
Controller
