20
Frequently asked questions & answers
1. How to get the most accurate result?
- Stand on the scale firmly, do not shake your body when weigh in.
- Lake your measurement at the same time each day to ensure
the most accurate results.
Please place your scale on the hard/flat ground, then step on
the scale with bare feet, then the display will be turned on. And
the warm tips before using the scale:
- Check your profile information (gender, age and height), make
sure all the data is accurate.
- Check the place, make sure it is hard/flat, some place seems
flat, but actually not, you could try remove different hard surface
until it gets the same result
- Check the legs of the scale before your measure, if it is not
balanced, the data won't be accurate.
- Make sure that "CAL" and "0.0" shown on the display, before
each time use.
- Keeps bare feet, with each foot touching both the top and bottom
electrode.
2. Why doesn't the scale work?
Why does the data on the screen disappear in a
flash?
- Please check the batteries are installed properly, replace
batteries if necessary.
- Please restart the scale: Take out ONE battery for 5 seconds.
Put the battery back in the scale, then step on the scale.
3. No body fat measured when weighing.
- Step on with dry and bare feet.
- Ensure Bluetooth is enabled and working.
- Ensure personal data is entered.
