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Troubleshooting and customer service
The unit and components are manufactured using state-of-the-art production methods and tested several
times to verify that they function correctly. However, if alarms should occur, please check the functions as
detailed in the list below. Please inform your dealer if the unit is still not working correctly after all function
checks have been performed!
Operational malfunctions
Malfunction
Remedial measures
The unit does not start
Check the setting of the "ON/OFF" switch. The green "COMP. "ON" indi-
cator must illuminate
Check the power supply and the power fuse provided by the customer
230V/1~/50 Hz
Check the power plug and the cable for damage
Check the level and correct seating of the condensate tank
Check the setting of the desired humidity. The pre-set value must be lower
than the relative humidity in the room
The red CHECK (malfunction)
indicator light illuminates
The cooling cycle is overloaded or overheated (see "CHECK" indicator
)
Before starting the unit again, first identify the cause of the malfunction.
(see "CHECK" indicator
The unit runs but does not
form any condensate
Check the room temperature. The operating range of the unit is between
3 °C and 32 °C
Check humidity of the air, min. 40% RH required
Check the dust filter for contamination and clean or replace if necessary
Check the evaporator and condenser fins for contamination and clean if
necessary
Check the evaporator for ice or rime formation. If ice has formed, check the
functionality of the automatic defrost and the temperature sensor
If the unit fails to function correctly after the checks have been carried out,
contact an authorised specialist
WARNING!
Work on the refrigerant system and on the electrical equipment must only be conducted by a specially-
authorised specialist!
REMKO LTE
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