Regintech SkyBox S1, Руководство пользователя, Страница: 82 / 91

Q10: Why can't I hear dial-tone when I pick up the handset?
A: a. If the default operation mode of Option dialogue in SkyBox S1 system tray
icon at the right-bottom corner of Windows desktop is VoIP, user can press
“#” key to switch to Landline mode and check whether there is familiar
landline dial tone or not.
b. Please make sure whether SkyBox S1 is successfully installed or not as
description in FAQ 3.
c. Make sure SkyBox S1 has been chosen as the Skype sound device for Audio
In/Out, please refer to FAQ 11.
d. Please check whether your computer has entered into power saving mode or
not. After user
’s computer with SkyBox S1 enters power saving mode and
SkyBox S1 doesn
’t connect with landline, then user won’t hear any dial tone If
user’s SkyBox S1 supports VoIP mode only. If user’s SkyBox S1 supports
both VoIP and Landline modes, user will only hear landline dial tone and
there is no Skype dial tone even user presses “#” key to switch to VoIP mode.
User needs to make PC wake up from power saving mode and SkyBox S1
will re-initialize before normal operation. Please remember to make sure
phone is on-hook when SkyBox S1 is initializing.
e. User might have an incorrect feedback to SkyBox S1 software when there is
one "Hear any phone-ring" pop out window as below. User can click "Correct
" button in the Option page of SkyBox S1 system tray icon and give SkyBox
S1 software correct responses and it should work.
Q11: Why can't I hear any voice after I pick up phone receiver and Skype
shows connected when I make or answer a call?
A: Make sure SkyBox S1 has been chosen as the Skype sound device for Audio