Regintech SkyBox S1, Руководство пользователя, Страница: 81 / 91

A: The phone receiver is not on-hook properly.
Q8
: Why doesn’t SkyBox S1 work properly in some USB ports of Windows
2000 system?
A: We strongly recommend user to install SkyBox S1 AP program when user 1
st
time plugs SkyBox S1 into one certain USB port of any Windows 2000 system.
Or user needs to remember to plug SkyBox S1 into the same USB port which
user 1
st
time plugged in and install SkyBox S1 AP program if user didn't install
SkyBox S1 AP program at 1
st
time.
In some case, user might have 1
st-
time plug SkyBox S1 into one Windows 2000
system USB port without installing SkyBox S1 AP program. Next time, user
might plug SkyBox S1 into another USB port and install SkyBox S1 AP program
and it worked perfect. Later on if user plugged SkyBox S1 into the USB port
which user 1
st
time plugged in, then user might have problem to use SkyBox S1
unless user re-install SkyBox S1 AP program. The quick solution is to install
SkyBox S1 program again as the pop-up message suggests. Also you can refer
to FAQ 4 if you still encounter problem.
This problem might happen in Windows 2000 system only.
Q9
: Why doesn’t the phone ring when there is an incoming call?
A: a. Please make sure your phone ring is on.
b. Please check whether SkyBox S1 is successfully installed or not as
description FAQ 3.
c. Try to change the Ring signal frequency selection in Phone setting page.
d. Try with other analog phone because some phone might have special driving
requirements although we have tried to make our device compatible.