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power supply to connect this device and PC USB port.  

 

We found some PC USB port is extended from motherboard through extension 

connector/cable and sometimes the connector/cable is at bad quality, it will 

cause SkyBox S1 to malfunction. For this case, we recommend you to re-plug 

SkyBox S1 into another USB port or use one USB hub with enough power to 

connect PC USB port and SkyBox S1.

 

Q3: How do I know that SkyBox S1 is successfully installed? 

A: 

The easy way is to check below items. 

a. Check whether SkyBox S1 system tray icon at the right-bottom corner of 

Windows desktop presented either 

 or 

  and system tray icon shows 

SkyBox S1 when mouse cursor is put on SkyBox S1 system tray icon. 

b. Hear the different Skype dial tone when you pick up the phone receiver 

      and SkyBox S1 LED is solid blue if the default operation mode of Option 

dialogue in SkyBox S1 system tray icon is VoIP. SkyBox S1 LED will 

turn solid green 

if you press “#” key and will hear the familiar landline dial tone.   

Q4: Why some of my computer USB ports don't work with SkyBox S1? 

A:

 Some Windows 2000 or Windows XP systems might have driver problem with 

      their USB 2.0 ports since both operation systems have been released before 

USB 2.0 is available. However, Microsoft's Windows 2000/XP latter service pack 

has added support for USB2.0. User can access Microsoft web site and search 

by USB/FAQ or link 

http://www.microsoft.com/whdc/system/bus/USB/USBFAQ_intro.mspx

 to 

find more information. 

User can check Windows device manager as following procedures to 

see whether your problem is related with USB driver or not. After USB driver is 

updated, your USB ports should work with SkyBox S1 and other USB devices. 

Содержание SkyBox S1

Страница 1: ...Software Setup 16 4 Use SkyBox S1 25 4 1 Before Making a Call 25 4 2 SkyBox S1 Icons 25 4 3 SkyBox S1 GUI 26 4 3 1 Option 27 4 3 2 General Setting Page 28 4 3 3 Audio Setting Page 33 4 3 4 Phone Sett...

Страница 2: ...s in a Multi Call 56 4 10 4 Hang up the current call 56 4 10 5 End all calls 57 4 11 Make a Conference Call 57 4 11 1 Make a landline Skype Conference Call 59 4 11 2 Hang up a Conference Call 60 4 12...

Страница 3: ...call talking to several Skype contacts simultaneously User can pick up Skype or landline waiting call by pressing 1 keys and switch both calls via 1 keys SkyBox S1 also supports landline and phone por...

Страница 4: ...ts at home SkyBox S1 supports Skype recording and it is very useful for business and education application The document of SkyBox S1 comprises of several parts as following A quick installation guide...

Страница 5: ...One Line port for landline LED Indicator Blue Skype Green landline Stand by Slow on off Ringing Fast on off Call Active Always on Error Always off Audio 16 bit PCM Power USB power and no external powe...

Страница 6: ...ype SkypeOut speed dial and SkypeOut direct number dial through the phone keypad Support FSK Type I caller ID for Skype calls with speed dial number for easy call back Easy use and user friendly inter...

Страница 7: ...itch between held calls circularly by phone key 1 Create a conference call through Skype GUI and then add a landline call for the conference by pressing 2 phone keys Support Skype or landline call wai...

Страница 8: ...1 5 SkyBox S1 LED...

Страница 9: ...AP can work with the new update seamlessly You should be able to adopt it for basic Skype talk but you always can download the latest SkyBox S1 AP program from our web site or get help from our suppor...

Страница 10: ...5 Next there pops out one window for install Skype Click to Call option Make the decision and click Continue...

Страница 11: ...6 Make Bing your search engine and MSN your home page options window pops out Make your decision and click Continue...

Страница 12: ...7 After installation is complete Skype will ask for account login or create a new account Please login and then Skype is running...

Страница 13: ......

Страница 14: ...SkyBox S1 USB port with user computer USB port through the USB cable 3 Connect the RJ11 telephone cable between the Phone port of SkyBox S1 and one PBX trunking line or phone RJ11 port 4 Connect the e...

Страница 15: ...Connect SkyBox S1 to a standard analog or cordless phone set only Connect SkyBox S1 to a phone set and landline...

Страница 16: ...SkyBox S1 hardware setup the next step is to install the SkyBox S1 AP Application Program software into the computer To install the SkyBox S1 AP software 1 After the SkyBox S1 is connected to the comp...

Страница 17: ...3 In Windows 2000 user might get below Digital Signature Not Found window Click Yes to continue installation...

Страница 18: ...nstall After other applications are closed click Next 5 The Select Setup Language window pops up Choose a preferred language by scrolling down the selection bar After choosing the language click OK 6...

Страница 19: ...7 In the next window check the box of I accept the agreement after reading the agreement carefully Then Click Next Note User can click Back to go back to the previous step anytime during installation...

Страница 20: ...dow designate a folder for the installation A default folder will appear If this is not a preferred folder for user click Browse and choose a folder from the list After deciding folder for the install...

Страница 21: ...t to create a Start Menu folder If this is the case check the box of Don t create a Start Menu folder Click Next when the setting is done 10 The next window is to create the Desktop icon or the Quick...

Страница 22: ...stallation information and allows the user to select to start the installation Carefully examine the configurations If configurations need to be changed click Back to make necessary modifications If n...

Страница 23: ...xt window user can choose to launch SkyBox S1 Check the Launch SkyBox S1 box default is enable Click Finish to finish the setup Using Windows OS like Vista 7 or 8 user needs to launch SkyBox S1 after...

Страница 24: ...below figure SkyBox S1 software usually will automatically click Allow access option but user can manually click Allow access in case SkyBox S1 doesn t make it Note Please do not choose the option of...

Страница 25: ...or above is installed and launched A Skype account has been created and contacts have been added User sets Speed Dial numbers for contacts as section 4 3 5 Speed dial setting page SkyBox S1 AP progra...

Страница 26: ...oice recording during a Skype call Remote Monitor Please refer section 4 13 Remote Monitor allows user to have Skype video monitor remotely Turn off Skype automatic updates will prevent Skype on line...

Страница 27: ...tting the new setting will be activated immediately and user can continue to make more changes if necessary User chooses either OK or Apply button the new setting will be saved and user has the update...

Страница 28: ...peration mode setting switch key Line Phone connection Language Auto start up Caller ID Skype recovery button Initial ring Skype window pop out Call delay Allowed time for Skype interrupt time SkypeOu...

Страница 29: ...her VoIP or Landline operation mode User can distinguish which operation mode by LED or the different dial tones LED is blue for VoIP mode and green for Landline mode When user selects VoIP as the def...

Страница 30: ...wap function It will automatically swap both line connections internally even user has a wrong connection Language Three languages are available English Simplified Chinese and Traditional Chinese If u...

Страница 31: ...if user doesn t add key after the Skype number The default setting is 3 seconds Allowed time for Skype interrupt call Allowed time for Skype interrupt call is the time which allows the user to pick u...

Страница 32: ...mbers but user needs to add area code by himself in case there is any area code missing or new added to prevent possible wrong number dialed out After user clicks Add button there will be one Input a...

Страница 33: ...status turns from off line to on line then user can start to use remote monitor function Default setting is enable 4 3 3 Audio Setting Page In Audio setting page user can change audio settings includ...

Страница 34: ...x S1 To adjust the audio wave output volume drag the speaker volume scroll bar To adjust the audio wave input and recording volume drag the microphone volume scroll bar Notice If user attempts to chan...

Страница 35: ...r makes the software exit Default is enable Windows default audio device setting User can select an audio device for other Windows application including audio in and audio out device Some USB audio de...

Страница 36: ...e a proper ring signal frequency according to the ring frequency of the phone user adopts Usually the ring signal frequency adopted in the U S A is 20Hz The ring signal frequency in Europe is 25Hz The...

Страница 37: ...quency and cycle adopted by local Public Switched Telephone Networks in that country Sometimes the connecting PBX doesn t have the exact busy tone parameter as defined in user s country For this case...

Страница 38: ...to set speed dial for any Skype user or SkypeOut number There are up to 5 digits for setting If user s Skype version is earlier than Skype 4 0 and user has set some speed dial numbers in Skype GUI th...

Страница 39: ...he first priority Skype Speed dial list can be exported as back up for import in future Whenever there is the problem to import speed dial list or speed dial list is missing please try Restore the lat...

Страница 40: ...for Multi Call setting Function key and Conference setting Function key After Multi Call or Conference function is enabled the corresponding function key is selected Multi Call setting Function key W...

Страница 41: ...p a multiple user conference call through Skype GUI then connects to a landline contact using conference function key For detailed operation instructions please refer to this user manual section 4 11...

Страница 42: ...sure Cheese Button box is checked and then start to enjoy the convenience of Cheese Button function whenever there is a bad Skype communication or the contact unavailable Through Cheese Button user ca...

Страница 43: ...out in some cases 3 SkyBox S1 has a timely update of Skype status for contacts in Cheese Button list However Update contacts button in below figure is for user to easily and immediately update the new...

Страница 44: ...ulti Call or Conference call from a Skype call User can t make a landline call first and then to add another Skype contacts for a Multi Call or Conference call However user can invite the incoming Sky...

Страница 45: ...ed out Or to make an immediate call without wait by adding key after the speed dial number 3 Use the Skype window interface to make a Skype call Choose the contact name in the Skype window and click t...

Страница 46: ...ine numbers or at mobile phone numbers The rate is much cheaper than the regular landline rate 2 Set a Speed Dial number for the SkypeOut contact User can refer to this user manual Sec 4 3 5 Speed dia...

Страница 47: ...of SkyBox S1 system tray icon SkyBox S1 supports smart dialing for calling to USA Canada Taiwan and China When user s dialing number for these areas reaches a valid phone number SkyBox S1 will dial ou...

Страница 48: ...manual Sec 4 4 Make a Skype landline call for more information about busy tone 6 User can t call contact s office number through SkypeOut by adding key between office number and extension number User...

Страница 49: ...the Skype window with the mouse or keyboard Pick up the phone receiver and wait for the contact to proceed with the call 3 User will hear a busy tone if the caller hangs up the call before user does 4...

Страница 50: ...tab of Skype main menu to check Voicemail Voicemail can be retrieved by clicking play icon to start and stop as below picture Once Voicemail ends there will be a dial tone coming up and user can choos...

Страница 51: ...an provide information about caller s Skype account caller s Skype speed dial number and the calling time Caller s Skype speed dial number will only be displayed if callee did setup a Skype speed dial...

Страница 52: ...sion after 4 0 Skype doesn t support Skype speed dial and user can use SkyBox S1 GUI to set speed dial number by following this user manual sec 4 3 5 Speed Dial Setting Page If Skype speed dial number...

Страница 53: ...ier version 2 We need user to start a Multi Call from a Skype call User can t make a landline call first and then add another Skype contacts for a Multi Call 3 After Skybox S1 multi call function is e...

Страница 54: ...r can also use the Skype window interface to make a Multi Call Then pick up the phone receiver and wait for the contacts to proceed with the call 3 When there are more than two Skype users in a Multi...

Страница 55: ...erved Skype contact by pressing 1 keys again If user doesn t answer the incoming Skype call after 10 seconds and tool tip disappears the incoming call will be rejected If the incoming call is landline...

Страница 56: ...same as the sequence these calls were established For example user sets up call 1 to call 4 After user talks to call 4 the next switch will be call 1 4 10 4 Hang up the current call 1 During a Multi...

Страница 57: ...ring machine phone user can decide to hang up the call by pressing key when the call enters contact s answering machine voice mailbox Then a dial tone comes up and user can decide to make a new call o...

Страница 58: ...rted when user is on a Skype call Note 1 We need user to start a Conference call from a Skype call User can t make a landline call first and then add another Skype contacts for a Conference call 2 Aft...

Страница 59: ...ion key 1 Default operation mode is landline mode Press key to switch to VoIP mode and make a Skype call and then the Conference function key 2 The current Skype call will be put on hold Soon there wi...

Страница 60: ...a Conference call to a contact with Skype Voicemail enable the call will be put separately when Voicemail function starts The call won t join Conference automatically User can decide to hang up the c...

Страница 61: ...delete it User can click SkyBox S1 tray icon at the right bottom corner of Windows desktop with right mouse and choose Skype Recording then Skype Recording window will pop out After setting for recor...

Страница 62: ...nce there is a Skype call If it is enabled Recording window will automatically pop out when there is a Skype call in progress Default setting is disable Recording auto starts whenever there is a Skype...

Страница 63: ...C SkyBox S1 will automatically pick up the incoming Skype call and enable PC Skype video after user presses the preset password With a smart phone which supports Skype video user can easily make a Sky...

Страница 64: ...mal call process If the correct password key are pressed within 7 seconds the Remote Monitor function will start to work With this option any caller needs to wait two beeps plus 7 seconds to ring the...

Страница 65: ...ype calls from unassigned Skype accounts SkyBox S1 will ring the phone immediately and follow the normal call process once there is an incoming call It is strongly recommended to check if Skype can fi...

Страница 66: ...er monitor From Skype main window choose Tools Options Audio Settings as below figure to change Skype Microphone and Speakers as the built in microphone and speaker of camera When remote monitor funct...

Страница 67: ...ess preset password key within wait time for password through Skype keypad PC keyboard or Skype device If the input is correct SkyBox S1 will enable Skype video If the input is incorrect the call will...

Страница 68: ...on PC automatically via software program when user wants to use this function 2 When user wants to use Remote Monitor function via smart phone please make sure there is no internet down load or runni...

Страница 69: ...tphones like Lync Google voice hangouts Facebook Messenger Line Yahoo Messenger etc as an audio device by choosing IM mode from SkyBox S1 system tray icon at the right bottom corner of Windows desktop...

Страница 70: ...r can pick up the phone connected with SkyBox S1 for conversation For IMs without audio device setting GUI user can set PC system audio device as SkyBox S1 However PC s music output will go to the pho...

Страница 71: ...n SkyBox S1 is set in IM Mode and the default operation mode is VoIP user can press key from phone keypad to switch to Landline mode after hearing the familiar landline dial tone user can make regular...

Страница 72: ...answer the interrupt IM call When SkyBox S1 is set in IM Mode and there is an on going landline call SkyBox S1 will pop out one message to remind user to pick up the interrupt Skype call by pressing...

Страница 73: ...unless user uninstalls SkyBox S1 software and installs again However user can check and download the latest version from Check for latest update of SkyBox S1 tray icon at the right bottom corner of Wi...

Страница 74: ...ck up the phone receiver and SkyBox S1 LED is solid blue if the default operation mode of Option dialogue in SkyBox S1 system tray icon is VoIP SkyBox S1 LED will turn solid green if you press key and...

Страница 75: ......

Страница 76: ......

Страница 77: ...e to install SkyBox S1 AP program then enjoy SkyBox S1 without restarting Windows In some Windows 2000 systems user might encounter problems after SkyBox S1 program installation completes and Windows...

Страница 78: ...e in Advanced settings There will be a Manage API Access Control window coming up Scroll down the bar to find device Name SkyBox S1 exe Not allowed to use Skype Choose this device and click Change but...

Страница 79: ......

Страница 80: ...Q7 Why does SkyBox S1 fail to initialize...

Страница 81: ...B port and install SkyBox S1 AP program and it worked perfect Later on if user plugged SkyBox S1 into the USB port which user 1st time plugged in then user might have problem to use SkyBox S1 unless u...

Страница 82: ...ser won t hear any dial tone If user s SkyBox S1 supports VoIP mode only If user s SkyBox S1 supports both VoIP and Landline modes user will only hear landline dial tone and there is no Skype dial ton...

Страница 83: ...ear music or voice from my computer What can be done so that I can listen to music from the original sound device A Right click the volume system tray icon at the right bottom corner of Windows deskto...

Страница 84: ...rst before you un plug the SkyBox S1 Q14 How can I uninstall SkyBox S1 AP program A Please follow below two steps a Close SkyBox S1 program by clicking SkyBox S1 system tray icon at the right bottom c...

Страница 85: ...ompletes Q19 Why does SkyBox S1 system tray icon at the right bottom corner of Windows desktop show Skype unavailable A Please make sure Skype is launched and on line User can re launch Skype and refe...

Страница 86: ...for a Multi Call or Conference call However user can invite the incoming Skype call for a Multi Call when user is on a landline call Q23 Can I use Skype version later than SkyBox S1 claims to support...

Страница 87: ...multi call or conference function is enabled phone keys 1 or 2 will be function keys When you make a Skype call especially SkypeOut 800 service calls and press 1 or 2 this call will be paused You can...

Страница 88: ...S1 Before connecting the PC with SkyBox S1 via Windows remote desktop connection user needs to make sure SkyBox S1 won t be used by the remote machine by following the setting steps circled in red as...

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Страница 91: ...r is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and re...

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