12
SELF HELP
If the unit is not working satisfactorily, make the following checks before calling out the installer.
Any one of these adjustments could restore the performance.
Symptom
Cause
What to do
Little or no water flow.
The main water supply is turned
off.
Turn on the main supply fully at the
stop valve. Set up unit as per
commissioning instructions.
Cold water only
- neon light off.
The main water supply is not
turned on enough.
Power selector set to “cold”.
Turn on the main supply fully at the
stop valve.
Rotate power selector knob to high,
Eco or low.
Water too cold
- neon light on.
The water flow rate is too high.
The inlet water temperature has
dropped.
Power selector set too low.
Adjust the service valve (see page 9).
Adjust the service valve (see page 9)
Set power select to “High”.
For a shower, adjust the spray pattern
available on the multi-mode handset.
Rotate power selector to Higher
setting.
Water flow too low, or
temperature too high.
The main water supply is too low
The hot tap is not fully open.
Power selector set too high.
Increase the supply water flow.
Make sure that the service valve is
correctly adjusted.
Adjust the service valve so that the
water is at the right temperature with
the tap fully open (see page 9).
Always turn the hot tap fully on.
Rotate power selector to lower setting
Water goes from hot
to cold.
The water flow or pressure is too
low, and the thermal cut-out is
operating.
A second outlet has been turned
on.
Increase the supply water flow
Make sure that the service valve is
correctly adjusted.
Do not use the basin whilst using the
shower.
Shower spray pattern
deteriorates.
The shower handset is clogged.
Clean the handset using a descaling
solution if required (see page 11).
WHAT TO DO IF THINGS GO WRONG (1)
