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The Troppo battery is a self-managed lithium battery system. This simplifies installation as no
communication cables are required between the inverter/charger and TROPPO batteries.
It does however require the inverter/charger settings to be correct to operate without any issues. Contact
RedEarth if the following information does not solve your problem.
Flat Battery
Field experience has shown that
the most common problem is the
battery being discharged to the
point where the internal BMS in the
TROPPO shuts down the battery.
Follow the procedure shown at
right to restart the battery.
If this is unsuccessful you will need
to apply a 48VDC voltage to the
terminals of the battery to “jump-start” it. RedEarth can supply a
suitable charger, which needs to be plugged into 230VAC.
Adding additional batteries:
It is possible to add additional batteries to an existing TROPPO
installation at a later date. If you are to add extra capacity the
battery must be of the same type, part number, and specification.
Before adding the new battery, the original battery bank and
the new battery must be bought up to a similar same voltage
(within 0.5 volts as shown on the battery displays). This is achieved
by discharging or recharging the existing battery until it is the
same voltage as the new battery. The new battery can then be
connected to the existing batteries.
Repairable TROPPO:
The TROPPO battery is designed to be repairable, however this is only able to be done by RedEarth or
by personnel trained and qualified by RedEarth. This could be a larger partner with technical repair
capabilities. Attempting to repair the RedEarth Troppo will void the warranty.
Support from RedEarth:
RedEarth has additional information on the website: www.redearth.energy, including instructional videos.
RedEarth Contact Details:
RedEarth Energy Storage Ltd
15 Fienta Place, Darra
Brisbane QLD 4076,
Australia
RedEarth office:
(07) 3279 6707
1800
733
637
Technical support:
0487 002 451
Email:
XI. Troubleshooting