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14

TWO YEAR PRODUCT WARRANTY

Over the last three decades our company has established a reputation as the power conversion specialist.  

Over the last three decades our company has established a reputation as the power conversion specialist.  
A 100% Australian-owned company, we have met the needs of customers in transport and other industries through exciting, innovative thinking.

A 100% Australian-owned company, we have met the needs of customers in transport and other industries through exciting, innovative thinking.
We believe in total customer satisfaction and practice this by offering our customers:

We believe in total customer satisfaction and practice this by offering our customers:
• 

Technical advice free of jargon and free of charge

• 

Technical advice free of jargon and free of charge

• 

Prompt turnaround of orders throughout Australia and globally

• 

Prompt turnaround of orders throughout Australia and globally

• 

Friendly, personalised, professional service and product support

• 

Friendly, personalised, professional service and product support

In the unlikely event that a technical issue arises with a Redarc product, customers are encouraged to initially contact the Redarc Technical Support Team on (08) 8322 4848 

In the unlikely event that a technical issue arises with a Redarc product, customers are encouraged to initially contact the Redarc Technical Support Team on (08) 8322 4848 
or 

or 

power@redarc.com.au

power@redarc.com.au

 for prompt and effi cient diagnosis and product support.

 for prompt and effi cient diagnosis and product support.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.  You are entitled to a replacement or refund for a major failure and compensation for 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.  You are entitled to a replacement or refund for a major failure and compensation for 
any other reasonably foreseeable loss or damage.  You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not 

any other reasonably foreseeable loss or damage.  You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not 
amount to a major failure.

amount to a major failure.
The benefi ts of this Warranty are in addition to other rights and remedies available at law in respect of the Products and shall not derogate from any applicable mandatory statutory 

The benefi ts of this Warranty are in addition to other rights and remedies available at law in respect of the Products and shall not derogate from any applicable mandatory statutory 
provisions or rights under the Australian Consumer Law.  

provisions or rights under the Australian Consumer Law.  
Redarc Electronics Pty Ltd atf the Redarc Trust trading as Redarc Electronics (“

Redarc Electronics Pty Ltd atf the Redarc Trust trading as Redarc Electronics (“

Redarc

Redarc

”) offers a warranty in respect of its Products where the Products are purchased from an 

”) offers a warranty in respect of its Products where the Products are purchased from an 

authorised distributor or reseller of Redarc by a person (“

authorised distributor or reseller of Redarc by a person (“

Purchaser

Purchaser

”), on the terms and conditions, and for the duration, outlined below in this document (“

”), on the terms and conditions, and for the duration, outlined below in this document (“

Warranty

Warranty

”).

”).

1.  In this Warranty, the term 

Products

 means:

1.1  all products manufactured or supplied by Redarc (excluding its solar products 

which are covered by Redarc’s Solar Product Warranty); and

1.2  any component of or accessory for any product in clause 1.1 manufactured or 

supplied by Redarc.

Offer and duration of product warranties

2.  Redarc warrants that its Products will be free, under normal application, installation, 

use and service conditions, from defects in materials and workmanship affecting 
normal use, for 

2 years

 from the date of purchase (

Warranty Period

). 

3.  Where a Product malfunctions or becomes inoperative during the Warranty Period, 

due to a defect in materials or workmanship, as determined by Redarc, then subject 
to further rights conferred by the Australian Consumer Law on the Purchaser, 
Redarc will, in exercise of its sole discretion, either:
3.1  repair the defective Product;
3.2  replace the defective Product; or 
3.3  provide a refund to the Purchaser for the purchase price paid for the defective 

Product,

without charge to the Purchaser.

4.  The warranty given by Redarc in clause 3 covers the reasonable costs of delivery 

and installation of any repaired or replaced Products or components of Products 
to the Purchaser’s usual residential address notifi ed to Redarc, together with the 
reasonable costs of removal and return of any Products determined by Redarc to be 
defective.  

5.  If the Purchaser incurs expenses of the nature referred to in clause 4 in the 

context of making a claim pursuant to this Warranty that is accepted by Redarc, 
the Purchaser will be entitled to claim for reimbursement of those expenses which 
Redarc determines, in exercise of its sole discretion, to be reasonably incurred, 
provided that the claim is notifi ed to Redarc in writing at the postal address or email 
address specifi ed in clause 21 and includes:
5.1  details of the relevant expenses incurred by the Purchaser; and 
5.2  proof of the relevant expenses having been incurred by the Purchaser.

Exclusions and limitations

6.  This Warranty will not apply to, or include any defect, damage, fault, failure 

or malfunction of a Product, which Redarc determines, in exercise of its sole 
discretion, to be due to:
6.1  normal wear and tear or exposure to weather conditions over time;
6.2  accident, misuse, abuse, negligence, vandalism, alteration or modifi cation;
6.3  non-observance of any of the instructions supplied by Redarc, including 

instructions concerning installation, confi guring, connecting, commissioning, 
use or application of the Product, including without limitation choice of location;

6.4  failure to ensure proper maintenance of the Product strictly in accordance with 

Redarc’s instructions or failure to ensure proper maintenance of any associated 
equipment or machinery;

6.5  repairs to the Product that are not strictly in accordance with Redarc’s 

instructions;

6.6  installation, repairs or maintenance of the Product by, or under the supervision 

of, a person who is not a qualifi ed auto electrician or technician, or if non-
genuine or non-approved parts have been fi tted;

6.7  faulty power supply, power failure, electrical spikes or surges, lightning, fl ood, 

storm, hail, extreme heat, fi re or other occurrence outside the control of 
Redarc; 

6.8  use other than for any reasonable purpose for which the Product was 

manufactured;

6.9  any indirect or incidental damage of whatever nature outside the control of 

Redarc.

7.  Warranty claims in respect of a Product must be made in writing to Redarc at the 

postal address or email address specifi ed in clause 21 within the Warranty Period.  
Such claims must include the following:
7.1  details of the alleged defect or fault and the circumstances surrounding the 

defect or fault;

7.2  evidence of the claim, including photographs of the Product (where the subject 

of the claim is capable of being photographed);

7.3  the serial number of the Product, specifi ed on the label affi xed to the Product; 

and

7.4  proof of purchase documentation for the Product from an authorised distributor 

or reseller of Redarc, which clearly shows the date and place of purchase.

The return of any Products without the prior written instructions of Redarc will not 
be accepted by Redarc.

8.  Without limiting any other clause in this Warranty, Redarc has the right to reject any 

Warranty claim made by a Purchaser pursuant to this Warranty where:
8.1  the Purchaser does not notify Redarc in writing of a Warranty claim within the 

Warranty Period;

8.2  the Purchaser does not notify Redarc in writing of a Warranty claim within 1 

month of becoming aware of the relevant circumstances giving rise to the 
claim, so that any further problems with the Product are minimised;

8.3  the serial number of the Product has been altered, removed or made illegible 

without the written authority of Redarc;

8.4  the Purchaser is unable to provide proof of purchase documentation in 

accordance with clause 7.4 or evidence that the Product was properly installed 
and removed (if relevant), and that proper maintenance has been performed 
on the Product, by, or under the supervision of, a qualifi ed auto electrician or 
technician, in accordance with the instructions of Redarc.

9.  If the Product is found to be working satisfactorily on return to Redarc or upon 

investigation by Redarc, the Purchaser must pay Redarc’s reasonable costs of 
testing and investigating the Product in addition to shipping and transportation 
charges.  Where Redarc is in possession of the Product, the Product will be 
returned to the Purchaser on receipt of the amount charged.

10.  Any replaced Products or components of Products shall become the property of 

Redarc.

11.  Redarc may, in exercise of its sole discretion, deliver another type of Product or 

component of a Product (different in size, colour, shape, weight, brand and/or 
other specifi cations) in fulfi lling its obligations under this Warranty, in the event 
that Redarc has discontinued manufacturing or supplying the relevant Product or 
component at the time of the Warranty claim, or where such Product or component 
is superior to that originally purchased by the Purchaser.

Other conditions of Warranty

12.  If the Purchaser acquired a Product for the purpose of resupply, then this Warranty 

shall not apply to that Product.

13.  In particular, the sale of a Product via an online auction, online store or other 

internet website by a party that is not an authorised distributor or reseller of the 
Product will be deemed to be a resupply within the meaning of the Australian 
Consumer Law and will render this Warranty void, as Redarc has no control over the 
storage, handling, quality or safety of Products sold by such persons.

14.  A Purchaser shall only be entitled to the benefi t of this Warranty after all amounts 

owing in respect of the Product have been paid.

15.  While Redarc warrants that the Products will be free from defects in materials and 

workmanship in the circumstances set out in this Warranty, to the maximum extent 
permitted by law Redarc does not warrant that the operation of the Products will be 
uninterrupted or error-free.

16.  To the maximum extent permitted by law, Redarc’s determination of the existence of 

any defect and the cause of any defect will be conclusive.

17.  Spare parts or materials for the Products are guaranteed to be available for a period 

of at least 2 years after purchase of the Products.

18.  The agents, offi cers and employees of any distributor or reseller of the Products and 

of Redarc are not authorised to vary or extend the terms of this Warranty.

19.  Redarc shall not be responsible or liable to the Customer or any third party in 

connection with any non-performance or delay in performance of any terms and 
conditions of this Warranty, due to acts of God, war, riots, strikes, warlike conditions, 
plague or other epidemic, fi re, fl ood, blizzard, hurricane, changes of public policies, 
terrorism and other events which are beyond the control of Redarc.  In such 
circumstances, Redarc may suspend performance of this Warranty without liability 
for the period of the delay reasonably attributable to such causes.

20.  If a clause or part of a clause in this Warranty can be read in a way that makes it 

illegal, unenforceable or invalid, but can also be read in a way that makes it legal, 
enforceable and valid, it must be read in the latter way.  If any clause or part of 
a clause in this Warranty is illegal, unenforceable or invalid, that clause or part is 
to be treated as removed from this Warranty, but the rest of this Warranty is not 
affected.

Redarc’s contact details

21.  Redarc’s contact details for the sending of Warranty claims under this Warranty are:

Redarc Electronics Pty Ltd
23 Brodie Road (North), Lonsdale SA 5160
Email: 

power@redarc.com.au  

Telephone: +61 8 8322 4848

Содержание BCDC2420

Страница 1: ...In vehicle 3 Stage 24V Battery Charger BCDC2420 BCDC2420 LV ...

Страница 2: ...ppliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the Battery Charger 2 Do NOT alter or disassemble the Battery Charger under any circumstances All faulty units must be returned to REDARC for repair Incorrect handling or reassembly may result in a risk of electric shock or fire and may void the unit warranty 3 Only use the Battery ...

Страница 3: ...roubleshooting 12 4 Frequently Asked Questions 13 5 Two Year Warranty 14 Specifications Part Number BCDC2420 LV Continuous Current Rating 20A Input Fuse Rating 12V 24V 60A 40A Not supplied Output Fuse Rating 30A Not supplied Output Power 600W DC Input Voltage Range 9 32V 9V 16V for LV model Solar Panel Open Circuit Voltage 17 5V 28 0V Output Battery Type Standard Lead Acid Calcium content Gel AGM ...

Страница 4: ...y to avoid over discharging the main battery The BCDC2420 LV operates almost identically to the BCDC2420 but is designed to operate from an ignition trigger to allow operation in vehicles with Variable Voltage or Smart Alternators 1 1 Display Panel The front panel features 6 LEDs to display the charge profile and charge status LED State Charge Profile LED Charge Status LED Off Unit has no Power Ou...

Страница 5: ...age maintains 13 3V on the output battery keeping the battery topped up This counteracts the battery s self discharging or loads applied to the battery When the battery loses charge the charger will move back into the Boost stage 1 3 Turn On Off Thresholds 12V BCDC2420 12V BCDC2420 LV Solar All Models 24V standard 3 BCDC2420 Input Open Circuit Low voltage conditions 1 Turn ON above 13 2V 12 0V 17 ...

Страница 6: ... Solar panel 7 flash 7 flash followed by 3 5 second off Reverse polarity NOTE The unit will operate optimally below 55 C with good airflow At higher temperatures the unit will de rate output current NOTE Appropriate connections must be made to the wires with a continuous current rating of at least 20A for the BCDC2420 LV Failure to do so may cause damage to the unit and vehicle 2 INSTALLATION Moun...

Страница 7: ...For standard non LV models the BLUE wire may be permanently connected to the Input Source Positive supply and the charger will only charge when the alternator is running This is not suitable for the BCDC2420 LV 2 1 2 Solar Input TheBCDC2420isalsocapableofchargingtheauxiliary battery from a Solar source The unit will accept an input directly from an unregulated 12V nominal solar panels and act as a...

Страница 8: ...RED wire Input source positive This will set the Maximum voltage to 30 8V Check the manufacturer s data for your battery and ensure that the Maximum voltage of the profile you select does not exceed the manufacturer s recommended maximum charging voltage If the Maximum voltage for your battery type is too high please select another charging profile 2 3 1 ORANGE wire Setting Recommendations Auxilia...

Страница 9: ...ssis of the vehicle on the chassis of the trailer camper caravan or directly wired to both batteries depending on your installation requirements 2 6 GREEN wire Optional External LED Indication The GREEN wire is provided to optionally connect an external indicator LED which can be mounted away from the unit for example on the vehicle s dashboard Connect the positive lead of the LED to the green wir...

Страница 10: ... fire We recommend that this activity be undertaken by an appropriately trained person REDARC recommends using a soldered butt splice crimp connection that is covered with heatshrink See Figure 2 8 REDARC does not recommend using standard red blue yellow blade connections as they are not rated for either the current required or gauge of wire supplied on the unit Crimping provides good mechanical c...

Страница 11: ...ack Brown Green 12V INPUT OR 24V BCDC2420 Loads 30A Fuse Load Fuse Auxiliary Battery 12V All ground points must be connected to chassis earth Start Battery Fuse INPUT to vehicle ignition Fuse Ratings as per table on Page 2 Red Blue Orange Black Brown Green Charging Profile Select Refer to section 2 3 Optional LED BCDC2420 LV Figure 2 8b BCDC2420 LV Standard setup for a 12V Start Battery Figure 2 8...

Страница 12: ...ED A Relay suitable for 12V Vehicle installations is available as part of the REDARC RK1260 Relay Kit The kit also includes butt splice connectors a wiring loom heat shrink and instructions Automatic Source Select BOTH MODELS Loads 30A Fuse Load Fuse Auxiliary Battery All ground points must be connected to chassis earth SOLAR 12V Solar Panel Array INPUT Fuse Ratings as per table on Page 2 Red Blue...

Страница 13: ...nection to the auxiliary battery If the problem is still evident get a qualified Auto Electrician to inspect the system The BCDC is not operating correctly Have a qualified Auto Electrician check the wiring fuses batteries and charging system or contact REDARC Electronics for more information Check the input If the problem is still evident contact a qualified Auto Electrician or REDARC Electronics...

Страница 14: ...to be mounted into a Caravan or Camper near or in the battery compartment is generally the best position It is also a good idea to mount the BCDC to a metal surface if possible to ensure optimal heat dissipation though this is not crucial Q What does the charger do if the temperature around it rises above its operating temperature A As the temperature of the BCDC rises above a certain level the cu...

Страница 15: ...uct including without limitation choice of location 6 4 failure to ensure proper maintenance of the Product strictly in accordance with Redarc s instructions or failure to ensure proper maintenance of any associated equipment or machinery 6 5 repairs to the Product that are not strictly in accordance with Redarc s instructions 6 6 installation repairs or maintenance of the Product by or under the ...

Страница 16: ...nics 23 Brodie Road North Lonsdale SA 08 8322 4848 power redarc com au www redarc com au Copyright 2018 REDARC Electronics Pty Ltd All rights reserved www redarc com au WARBCDC2420 REV4 For specific USA Warranty terms please visit www redarcelectronics com ...

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