COPYRIGHT © 2015 RED.COM, INC
RED DSMC MEDIA OPERATION GUIDE
955-0047, REV-R | 50
4. Reconnect the SSD module to the camera and install the SSD.
5. Turn on the camera.
6. Ensure that the SSD is recognized; reformat the SSD if necessary.
7. Resume recording.
NOTE:
DO NOT remove the SSD while the camera is recording.
NOTE:
If the problem persists, try recording with another SSD.
MEDIA DOES NOT MOUNT TO CAMERA
SYMPTOM
Media does not mount to your camera.
POTENTIAL RESOLUTIONS
Reformat the SSD on the computer. For more information about formatting media on the computer, go to
“Format (Erase) Media Via Computer” on page 40
Perform a system restore, and then remove and reattach the media module.
Use an alternate media module.
Use an alternate camera.
WARNING:
If the problem persists after reformatting the SSD and attempting to mount the SSD on an alternate
camera, the SSD is likely damaged or otherwise compromised. DO NOT attempt to record to an SSD that is
experiencing these problems. Any footage that is recorded to the SSD may be lost, damaged, or unrecoverable.
MEDIA DOES NOT MOUNT TO COMPUTER
SYMPTOM
Media does not mount to your computer via a RED STATION
®
RED MINI-MAG
®
, RED STATION REDMAG 1.8",
RED STATION REDMAG 1.8" (Mini), or RED STATION REDMAG 2.5".
POTENTIAL RESOLUTIONS
Fully insert the RED MINI-MAG into the RED STATION until the RED MINI-MAG aligns almost exactly with
the card slot.
Turn the RED STATION on/off using the On/Of Switch on the rear panel of the RED STATION.
Disconnect and reconnect all cables.
Use an alternate data cable or data connection.
Use an alternate power cable.
Use an alternate port on your computer.
Use an alternate computer.
If connecting to your computer via eSATA, ensure that the RED STATION is powered via the RED STATION
AC Power Adaptor or the RED STATION USB to DC Power Cable (24").
If connecting a RED STATION REDMAG 1.8" (Mini) with a 48GB or 512GB REDMAG 1.8" SSD via a USB
2.0 or USB 3.0 connection, ensure that the RED STATION REDMAG 1.8" (Mini) is powered via the RED
STATION AC Power Adaptor or the RED STATION USB to DC Power Cable (24").
If there are no clips on the SSD, connect the SSD to the camera and reformat the SSD. For more information
about formatting media, go to
“Format Media In-camera” on page 37
.
If using a Mac, the SSD may be recognized by the computer but not mounted. Launch the
Disk Utility
application, select the SSD in the left panel, and click
Mount
in the toolbar.
