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1-WARNINGS AND WARRANTY CONDITIONS
EXCLUSIONS
The guarantee does not cover malfunctions and/or damage to the appliance that arise due to the following causes:
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Damage caused during transportation or relocation
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all parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with the
manufacturer’s instructions (always refer to the installation and use manual provided with the appliance)
•
incorrect dimensioning with regards to the use or faults in the installation or failure to adopt the necessary devices to guarantee
proper execution
•
improper overheating of the equipment, use of fuels not conforming to the types and quantities indicated in the instructions provided
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further damage caused by incorrect user interventions in an attempt to fix the initial fault
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worsening of the damage caused by the user continuing to operate the appliance even after the fault has been noticed
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any corrosion, incrustation or cracking caused by water flow, condensation, hardness or acidity of the water, improper de-scaling
treatments, lack of water, mud or limescale deposits
•
inefficiency of chimneys, flues or parts of the system affecting the appliance
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damage caused by tampering with the appliance, atmospheric agents, natural disasters, vandalism, electrical discharges, fires.
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faults in the electric and/or hydraulic system.
Also excluded from this guarantee are:
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parts subject to normal wear such as seals, glass, claddings and cast iron grids, painted parts, handles and electric cables, bulbs,
indicator lights, knobs, all removable parts from the firebox.
•
Chrome variations of painted parts.
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masonry work
•
parts of the system not supplied by the manufacturer
Any technical interventions on the product to eliminate the defects mentioned above and consequent damages must be agreed upon with
the Technical Assistance Centre, who reserves the right to accept the relative appointment or not. However, said interventions will not be
carried out under the guarantee but as technical assistance to be granted as part of any eventual and specific agreed conditions and in
accordance with the fee applicable for the work to be carried out.
The user will also be charged for any costs incurred to remedy the incorrect technical interventions, tampering or damage to the appliance,
not attributable to original faults.
Save for the legal or regulatory limits, the guarantee does not cover the containment of atmospheric and acoustic pollution.
The company declines all liability for any damage which may be caused, directly or indirectly, to persons, animals or objects as
a consequence of non compliance with any prescription specified in the manual, especially warnings regarding installation,
use and maintenance of the appliance.
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