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TROUBLESHOOTING

 

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If, after reading these operating instructions, you have additional questions related to the use of your IFP, please contact 
Recordex support at recordexusa.com/support. 

 

Before contacting support, please check the symptoms and follow the suggested solutions.

 

 

Remote Control 

Problem 

Possible Solutions 

The remote control does not work.  ● Make sure the power cord is plugged in and that the rocker switch is flipped on (labeled as I). 

● Check the orientation of the batteries. 

● The batteries could be weak or dead. Try replacing the batteries. 

 

 

Video and Audio 

Problem 

Possible Solutions 

No picture (screen not lit) and no 
Sound. 

● Make sure the power cord is plugged in and that the rocker switch is flipped on (labeled as I). 
● Press the power button on the IFP or the remote control. 

● Test another input source. 

Dark, poor or no picture 
(screen lit) but there is sound. 

● Disconnect and reconnect the video cable (HDMI, VGA, DP, etc.) 

● Select a different picture mode. 
● Adjust the brightness in the video setting. 

● Test another input source. 

No color, dark picture, or 

abnormal color. 

 

● Adjust the color saturation in the video setting. 

 

Picture but no sound. 

 

● The sound may be muted. Press MUTE on the remote control to check. 

● Verify if the sound should output and/or test another source. 

 

Audio noise 

 

● Communication problems may occur if infrared communication equipment (e.g., infrared 

cordless headphones) are used near the IFP. Move the infrared communication equipment 

away from the IFP until the noise is eliminated. 

 

General 

Problem 

Possible Solutions 

 

Some items can not be accessed.  ● If a setting option appears in gray, this indicates that the settings option is unavailable in the 

current input mode. Some display menu items may be different when the unit works in different 

sources. 

 

Control buttons do not operate 

● Disconnect the power cord and wait for a few seconds. Then re-plug the power cord and turn on 

the unit again. 

IFP puts itself in standby mode 

when an external device or PC goes 

into sleeping mode. 

 

● Change the energy settings/sleeping-mode of the external device or PC. 

 

 

Fog appears on the screen 

● Fog/condensation mainly comes from the temperature difference between the screen and the 

panel’s environment. Moisture streaks congeal when hot air meets the low-temperature glass 

surface. The fog does not impact everyday use, and it will disappear after several-hour of use. 

Note: 

If your problem is not solved, turn off your unit and then on again.

 

Cautions: 

Never attempt to repair a defective IFP yourself.

 

Содержание ST4-650U

Страница 1: ...Interactive Flat Panel Owners Manual Before connecting operating or adjusting this product please read the manual thoroughly Please keep this manual for future reference...

Страница 2: ...Safety Precautions 2 Identification of Controls 4 Remote Control 6 Connections 7 Basic Operations 9 Operating the Navigation Menu 10 User Menu List 11 File Explorer 15 Annotation 16 USB Multimedia Pla...

Страница 3: ...pulled over or knocked down by children Make sure that you route all cords and cables so that they cannot be pulled or grabbed by children Wall Mounting If you decide to wall mount your IFP always re...

Страница 4: ...is required when the device has been damaged in any way such as the power supply cord or plug is damaged liquid has been spilled objects have fallen into the device the device has been exposed to rai...

Страница 5: ...retailer for recycling advice About Location Environment Do not use in hot and cold rooms locations When the unit is used in areas or places with low temperatures the picture may leave trails or appea...

Страница 6: ...desktop Home page on the screen 8 Press this button to open the setting menu 9 Press this button to turn down the volume 10 Press this button to turn up the volume 11 USB 2 0 Connect USB devices to th...

Страница 7: ...or VGA 5 WiFi module slot Insert a WiFi module 6 USB C Full featured Type C USB port 7 USB 3 0 Connect USB devices to this port 8 PC IN Connect the video via VGA and audio via 3 5mm AUX cable from a...

Страница 8: ...navigate in the on screen menu Freeze the current picture Take a screenshot It stores the data onto a connected USB storage device If there is no USB storage the screenshot is stored in the built in...

Страница 9: ...TOUCH OUT with USB cable to the PC USB port Connect PC with VGA cable HDMI cable or DP cable Please choose the proper method of connection based on your device Only for PC HDMI DP signal Touch Out 1 c...

Страница 10: ...of the touch driver the IFP can control the external computer by native touch control WiFi module instructions Screw Screw Installation instructions Tighten the WiFi antenna in a clockwise direction U...

Страница 11: ...quickly after flipping the rocker switch then the IFP may not respond correctly Turning the IFP Off 1 Press the button again to put the IFP in standby mode 2 Switch the power rocker switch off labeled...

Страница 12: ...ening Curtain mode Calculator Add a Custom App Brightness Bar Volume Bar Return Back Home Android Interface Application History Gesture operation Side menu Swipe up from the bottom left or the bottom...

Страница 13: ...icture mode If you select User you can set the level of the Contrast Brightness Saturation Sharpness as you desire Energy mode Select the energy saving mode Color temperature Select the color temperat...

Страница 14: ...e Mic volume Adjust the microphone volume Balance Adjust volume level of right and left speak ers 2 2 Sound Adjusting sound 3 SYSTEM 3 1 Security Change password Password settings App lock Lock specif...

Страница 15: ...ngs Sleep time Set the duration of time until the IFP automatically goes into Standby mode Auto sleep Auto Sleep will bring the IFP to standby automatically when there is no signal input for a certain...

Страница 16: ...Set the home page s wallpaper Set no input wallpaper Set the wallpaper for the no input screen Set source label Allows you to rename each input on the panel 4 2 Device Device name Device model System...

Страница 17: ...o refresh file status Cleaner Click to clean not necessary file More Click to show more functions Notes Never remove the USB storage device or turn off the IFP while using the USB storage device It is...

Страница 18: ...screen Pen Click to choose the color of the pen Eraser Click to choose the size of the eraser Screenshot Click to capture the current screen Eraser all Click to eraser all the annotations on the scre...

Страница 19: ...anual of your USB device Use a USB storage device that is formatted with a FAT32 file system Certain types of USB devices may not be compatible with this IFP Exit USB multimedia Select view type To se...

Страница 20: ...formation rotate clockwise rotate anti clockwise zoom out Playing Music With the USB music player you can play compatible music Repeat a single music file repeat all music files in the selected folder...

Страница 21: ...ompatible movies previous movie fast reverse play pause fast forward next movie skip to a specific point by input time adjust the volume A B section repeat playing settings show information show playl...

Страница 22: ...may be muted Press MUTE on the remote control to check Verify if the sound should output and or test another source Audio noise Communication problems may occur if infrared communication equipment e...

Страница 23: ...Net Operating Conditions Operating temperature 41 F 95 F 5 C 35 C Storage temperature 5 F 113 F 15 C 45 C Storage humidity 10 80 Operating humidity 20 80 no moisture condensation Atmospheric pressure...

Страница 24: ...PRINTED ON RECYCLED PAPER...

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