7
Malfunctions
26 / 28
BAL_FlowControl_EN_1V3_REC_121-006454644
7
Malfunctions
7.1
Behavior in event of faults
In the event of an irregularity or malfunction, different displays are shown depending on the control
unit connected.
IMPORTANT
If malfunctions that endanger the safety of individuals occur, the system must be turned off. It
may not be turned back on until the problem has been resolved by a professional and the
danger no long exists.
NOTICE
If the door performs a slow opening or closing movement, it may be a deliberate automatic re-
dundancy test.
7.1.1
Malfunction indication
NOTICE
In some cases, malfunctions can be remedied by the operator himself. If the operator does
not remedy the fault, please contact the responsible service centre.
Before you call, please make a note of the information which is shown on the display of the
BDE-D FC operating unit. This information gives the service technician important information
for possible troubleshooting.
Malfunction
Display icon
Description
Error display
– Error is pending.
– Contact Service.
No indication
– Check connections.
– Contact Service.
CAN malfunction
– No connection to the controller.
– Contact Service.
7.1.2
Possible troubleshooting
– Based on the status display, malfunctions can be partially corrected by the user.
– If you are not sure, please contact the responsible service centre.
– Before you call, write down the data displayed on the BDE-D FC. These information give the tech-
nician important information for a possible troubleshooting.
– You can navigate from one malfunction to another by pressing the INFO button 2x quickly.
Example:
Which information?
How displayed? (Ex-
ample)
Procedure
Malfunction
!
– Is automatically displayed on the control
unit
Software versions
!
status
parameters
Menu
software
– By pressing the INFO button 2x quickly, you
can access the settings. Then go to the
menu item [version].