www.reconyx.com
22
Troubleshooting
For answers to questions about your RECONYX
®
HyperFire 2
™
camera that you
cannot find in this User Manual, please check the RECONYX
®
web site
(
www.reconyx.com
).
Firmware Updates
You should also periodically check the RECONYX
®
website for firmware updates
for your camera. We periodically release firmware updates with new features
and/or performance enhancements. Updating firmware on the HyperFire 2
™
Series cameras takes just a few seconds and is well worth the effort to ensure
your camera is performing at the highest level possible.
Limited Nighttime Range
If your nighttime range is less than expected, check to be sure you are using only
recommended battery types and that they are new or fully charged.
The physical camera setup is also important in getting good nighttime images. If
you aim the camera out over an open field where there is nothing within range to
reflect the Infrared energy back toward the camera, the images will appear very
dark (like shining a flashlight into outer space). The best nighttime images will be
captured when you have a backdrop of some sort that will reflect energy back
toward the camera (e.g. trees, tall grass, fence, building, hillside, etc).
The other issue you may encounter with setup is that if you have an object near
the camera that reflects a lot of IR energy back to the camera. The camera will
optimize its exposure so as not to over expose this close object. This can result
in what appears to be limited range. The solution to this setup problem is to
either move the camera or remove the close object from the field of view of the
camera.
Focus Problems
If your images appear cloudy or out of focus, first consider whether there was
snow or frost on the camera windows. You may wish to check your camera after
a fresh snowfall to be sure the windows are not covered with snow. Next, check
the windows for dirt and water spots, and gently clean them with a clean soft
cloth and glass cleaner or water. Image clarity can also be adversely affected by
very high temperatures, so it is a good idea to mount your camera where it will
not be getting direct sunlight during the heat of the day.
