7
5 Trouble shooting
Problem
Probable cause
Description
Solution
System
appears
“dead”
Low battery level.
When the level is critically
low, the battery is
automatically disconnected
to protect the battery
Charge the battery.
Loose contact
between the RPP10
and control box.
Nothing happens when
trying to activate the system.
Make sure the RPP10 is
properly connected to
control box.
Battery disconnect
functionality
activated.
Nothing happens.
Connect the charger (see
section 3.3).
Battery is worn out.
The battery level indicators
on the hand control drop
quickly after full charge.
Service is needed.
No
Charging
Charger cable not
connected.
The LED on the charger is
not indicating charging.
Make sure the cable is
properly connected to the
RPP10 and a wall socket.
Damaged batteries.
Charger connected for
several hours, but no
charging indication.
Service is needed.
5.1 Repairs and replacement
To avoid risk of malfunction, all repairs must be carried out by authorized REAC workshops or by a REAC
appointed representative. Products under warranty must also be returned to an authorized REAC
workshop.
Do not open the product. Damage to the product can occur.
1
Before this happens, the control box will give a warning sound and the low battery LED on the hand control will flash.
