Troubleshooting Tips
42
Power
No power ?
• Correctly connect the AC Power Cord to an AC Outlet.
Power is switching off automatically ?
• If the player is not used, i.e. no key pressed for 30 min-
utes while in DVD/CD mode, it automatically switches to
standby (Auto Power Off). Press the
STANDBY/ON
button
to switch the player on again.
The keys do not activate the functions they control (unit
and / or remote control).
• Set the
STANDBY/ON
key to OFF (red light on) and back
to ON again. Alternatively, turn off the power, disconnect
the power plug and then re-connect it (The player may not
be operating properly due to lightning, static electricity or
some other external factors).
• If keys still do not activate the functions they control
even when the above mentioned corrective actions are
taken, contact your retailer.
• Your unit has built-in protection against overload or over-
heating. If the unit switches off in this case, wait a few
minutes, and then power on again.
Video and audio
There is no picture ?
• Turn on the TV set.
• Check the connections.
• Make the correct input selection on the TV set.
The picture is distorted or shakes during search, forward
or reverse.
• Search, forward or reverse playback generates a slight
distortion, but this is not a malfunction.
There is no sound or it can hardly be heard ?
• Make sure the speakers are connected.
• Make sure that the MUTE function is not on.
• Check the connections.
• Make the correct audio input selection and volume
adjustment on the TV set or hifi system (e.g. AV selector).
• There is no sound during a pause (still picture), still pic-
ture advance, or slow motion playback.
No "Surround" sound ?
• Check the speaker configuration in the menu.
Noise interference appears on the TV, while watching a
TV program and the DVD player is left on ?
• Turn off the DVD player.
• The TV is too close to the audio system.
Volume level are different when playing different disc
types (DVDs, audio / video CDs).
• Adjust the master volume .
No audio from one channel.
• Check the speaker level setting.
• Check the speaker wire or cable connections.
Remote control
The remote control does not work ?
• Load the batteries with their polarities (+ and –) aligned
correctly.
• Batteries level are low. Replace with new ones.
• Point the remote control to the front of the player.
• Operate the remote control within a 18 ft range from the
player.
• Remove any obstacles between the remote control and
the front display of the player.
The invalid icon appears on-screen ?
• If an invalid icon appears on-screen when a button is
pressed, it is probably because :
1. The DVD does not allow it.
2. The DVD does not have this option /e.g., angles.
3. The function is not available on that part of the disc.
4. You have requested a title or chapter number or search
time that is not available.
No picture or the picture shown is not that of the DVD
player.
• Switch off the other video device connected to the AV
jack of the player.
Playback
Playback does not start when the PLAY key is pressed ?
• Make sure that the disc (single sided) is loaded correctly
with the title label facing up.
• Make sure you are in the proper source mode.
Playback stops immediately after the PLAY key is
pressed ?
• This player can play DVDs, Video CDs, Audio CD, JPEG CD
and mp3 CDs only, check that your disc corresponds to one
of these formats.
• If the disc is dirty, wipe it with a soft and clean cloth.
• Condensation occurred inside the player. Leave it at room
temperature for 1 to 2 hours.
Disc cannot be played.
• Wipe the disc clean.
• Use a RCA lens cleaner.
• The disc's region no. differs from your player's region No.
Search forward & reverse playback does not work ?
• Some DVDs have segments where search forward &
reverse playback functions do not work.
Forgot parental password?
• Use the default passwrod 3308 to enter the password
menu.
