PROBLEM
The LCD status display is
blank when you press a key.
The remote does not operate
your audio or video components.
You have problems programming a TV/VCR,
TV/DVD, or VCR/DVD combination unit.
Your VCR is not recording.
You have trouble changing the channels
on your TV.
The
SELECT/OK
key is not responding.
The IR Learning or SmartMacro processes
cannot be completed successfully.
SOLUTION
• Check to make sure the
batteries are properly installed.
• Replace the batteries with
four new AAA alkaline batteries.
•
Try all code programming procedures
with all the codes from the appropriate
part of the Code Lists.
•
Make sure the remote is in the correct mode
for the component you are attempting to
control (TV, VCR, DVD, etc.)
•
Make sure the remote is pointed
at the component being operated.
•
Try the VCR or DVD code for your brand.
Some combination units, however, may
require both a TV and a VCR and/or DVD
code for full operation depending on your
unit. To do this, program the TV code under
the
TV
key and the VCR and/or DVD under
the
VCR
and/or
DVD
key.
•
As a safety feature on your remote,
you must press the
RECORD
key twice.
•
If your original remote requires the
ENTER
key to be pressed after a channel is selected,
press the
ENTER
key on the RCU811 to
select the channel.
•
Try using the
MENU
,
GUIDE
or
ENTER
key to make the selection.
•
Replace batteries in the RCU811 and the
remote from which you are trying to learn.
•
The distance between the remotes
should be approximately 2-3 inches.
•
Do not conduct the Learning process
near an incandescent lamp.
•
The memory capacity is full (six Learned
commands for each of the three Macros).
•
The original remote may not be
compatible with the Learning procedure.
18
Troubleshooting
RCU811US_IB_REVB 9/26/03 11:54 AM Page 18
