The Internet player has no power
•
Check to see if the green light labeled
Power
on
the front of the Internet player is on. This light will
illuminate when the Internet player is on.
•
Be sure to turn on the Internet player using the
MSN Power
button on the remote control or
keyboard. There is not a power button or switch
on the Internet player.
•
Point your remote control or keyboard at the Internet
player and press
MSN Power
on the remote control
or keyboard. If the green light comes on, your Internet
player has power.
•
If the green power light on the Internet player does
not come on, check to be sure the batteries in your
keyboard or remote control are installed correctly.
•
Make sure the power supply is connected securely
to a power outlet and to the
Power
jack on the back
of the Internet player.
•
Try connecting another device to the power outlet
you’re using to be sure the outlet works properly.
You don’t see the MSN TV
service on your TV
•
Make sure the green power light is illuminated on
the Internet player. (A blinking green light indicates
that the Internet player is turning off. If the green
light is blinking, wait until it stops, then press the
MSN Power
button on the Internet player’s remote
control once.)
•
Press the TV/Video button on your television’s
remote control or on the front of your television
until the MSN TV service appears.
•
If you connected your Internet player through a
VCR, make sure the VCR power is on, the TV is set
to receive the signal from the VCR (as if you wanted
to watch a videotape), and the VCR is set to receive
the signal from the Internet player.
Use the VCR’s remote to select the Internet player
input (press the TV/VCR or Input button). Use the
TV’s remote to set the TV to view the signal from
your VCR (press the TV/Video button or tune to
channel 3 or 4).
21
Here are a few quick answers to
common problems you may have.
Find the problem and follow the
suggestions below it.
Your television does not
have a yellow Video input jack
Your television may have only an antenna input jack.
You can still use the Internet player, but you must use
an RF modulator (sold separately). Details are on page 9
in this guide.
Your television only has
one audio input jack
If your television only has one audio input jack, connect
the white audio cable to the white
Audio L
jack on the
Internet player and to the white Audio Input jack on your
television. You will not use the red
Audio R
jack on the
Internet player or the red audio cable.
Some of the jacks on
the Internet player are not
connected to anything
You will not need to use all of the jacks on the
Internet player.
Troubleshooting
20
