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Tips & Troubleshooting
70
Wrong picture
The receiver and most VCRs let you toggle between signals. If you don’t see the signal you think you should be seeing, try the
following:
•
Press the TV/VCR button on the VCR remote or on the VCR’s front panel.
•
Press the ANTENNA button on the remote control.
Both of these actions let you switch the source of the video signal from the satellite to the off-air antenna or cable, and vice versa.
Problems with the remote
•
If your remote is not an RF remote, maybe something is between the remote and the remote sensor.
•
Maybe the remote is not in satellite mode. Press the DIRECTV button so that the remote will control the satellite receiver.
•
Maybe the batteries in the remote are weak, dead or installed incorrectly. Try replacing the batteries. (Note, if you remove
the batteries, you may have to reprogram the remote.)
•
Remove the batteries and hold the number 1 button for at least 60 seconds to drain the microprocessor inside the remote.
Then release the button, replace the batteries, and (if necessary) reprogram the remote.
•
Remove all of the batteries for approximately 12 hours. Then replace the batteries and (if necessary) reprogram the remote.
Blank screen
•
Maybe the device (receiver, VCR, DVD, etc.) connected to the input jack is not turned on.
•
Try another channel. There may just not be anything on that channel at that time.
Receiver will not turn on
•
Check to make sure it is plugged in.
•
Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
•
Maybe batteries in the remote control are “dead.”
•
Maybe the remote control is not aimed at the remote sensor.
•
The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting
the
Front Panel Lockout
in the Parental Controls menu and choosing
Unlock
.
LED Light Flashes on front panel
•
You have mail. Read the message by selecting
Mailbox
from the Main Menu and selecting the message. Flashing will stop.
Turns off while playing
•
The “Schedule Off” function may have been activated.
•
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again.
If this happens frequently, the voltage in your house may be abnormally high or low.
TV Turns on or changes channels unexpectedly
•
Scheduled Watch from the Timers menu may have been activated.