18
EN
Additional Information
Troubleshooting
The unit does not switch on.
• Make sure it is plugged in.
• Turn on the unit.
The device switches off spontaneously.
• The device switches off automatically when
it is in STOP mode for more than 30 minutes
without any user intervention. Switch it on
again.
• It might be impossible to read the disc.
• Insert the disc with the printed side facing
up.
• Make sure disc can actually be played by this
device.
• Make sure disc’s regional code matches the
unit’s regional code. This unit’s regional code
is 1.
• Clean the disc.
There is no picture.
• Make sure you have switched on the TV set.
• Check the connections.
• Select the AV input/output assigned to unit
on the TV.
The picture is of poor quality (with snow
or lines).
• Check the connections.
There is no sound or the sound is of poor
quality.
• Check the connections.
I can’t find my file in the JPEG listing.
• Make sure the filename is valid.
The remote control does not work or works
only intermittently.
• Make sure batteries are inserted or change
them.
• Aim the remote control at the unit. The
infrared beam must not be blocked or
interrupted.
• Make sure the remote control is configured to
control the device you are trying to operate
with it.
The subtitles do not appear.
• Make sure the DVD provides subtitles.
• Refer to the section on how to display
subtitles.
The disc menu language is not the correct
one.
• The disc menu language has not been set
up.
• The language of your choice is not available
on the disc.
