RCA DHG536 Скачать руководство пользователя | Manualshive

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Chapter 1: Advanced Information

Illustrations contained in this document are for representation only.

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Event Log ........................................................................................................................ 18

CM State ......................................................................................................................... 18

Frequently Asked Questions .................................................................................................. 19

General Troubleshooting ....................................................................................................... 20

FCC Declaration of Conformity and Industry Canada Information........................................... 22

Service Information................................................................................................................ 23

Glossary ................................................................................................................................ 24

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Содержание DHG536

Страница 1: ... the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical PacketCable and DOCSIS compliant The RCA DHG536 is a residential gateway product which provides broadband Internet access and telephone capability all in one unit Also referred to as an Embedded Media Terminal Adapter EMTA this residential gateway connects to cable systems...

Страница 2: ...your sales receipt to obtain warranty parts and service and for proof of purchase Attach it here and record the serial and model numbers in case you need them The numbers are located on the back of the product Model No ____________________________Serial No ________________________________ Purchase Date ________________________Dealer Address Phone _________________________ ...

Страница 3: ...lling the Battery 7 Clearance 8 Relationship among the Devices 9 What the EMTA Does 9 What the EMTA Needs to Do Its Job 9 Contact Your Local Cable Company 10 Connecting the EMTA to a Single Computer 12 Attaching the Cable TV Wire to the EMTA 12 Ethernet Connection to One Computer 13 Connecting More Than Two Computers to the EMTA 14 Telephone or Fax Connection 15 Activating the EMTA 16 Accessing th...

Страница 4: ...ons contained in this document are for representation only iv Event Log 18 CM State 18 Frequently Asked Questions 19 General Troubleshooting 20 FCC Declaration of Conformity and Industry Canada Information 22 Service Information 23 Glossary 24 ...

Страница 5: ...z Support simultaneous voice and data communications z Two simultaneous voice conversations in the different FXS ports with different CODEC PCM a law PCM u law G 723 1 G 726 G 728 G 729 G 729a G 729e BV16 and BV32 z Echo Cancellation z Voice Active Detection VAD z DTMF detection and generation z Comfort Noise Generation CNG z Support V 90 fax and modem services z Transparent bridging for IP traffi...

Страница 6: ...roubleshooting tips the internal diagnostics and other valuable information CD ROM Contents z Electronic copy of this user s guide in additional languages PDF format z Adobe Acrobat Reader application you can load to read PDF format if you don t have it loaded already z Links to Thomson and RCA web sites DOCSIS and PacketCable are trademarks of Cable Television Laboratories Inc ...

Страница 7: ...ard Required for audio on CD ROM N A Video VGA or better SVGA preferred VGA or better SVGA built in preferred 10BaseT or 100BaseT 10BaseT or 100BaseT Ethernet An Ethernet card makes it possible for your computer to pass data to and from the internet You must have an Ethernet card and software drivers installed in your computer You will also need a standard Ethernet cable to connect the Ethernet ca...

Страница 8: ... outlet You will need 2 suitable screws which screw diameter would be 4 4 mm to wall mount the Cable Modem or the Battery Pack Two different wall mount directions could be chosen for the Battery Pack To do this 1 Ensure that the wall you use is smooth flat dry and sturdy and use the 4 screw holes which are 101 6 mm apart from each other 2 Fix the screws into wall leaving their heads 3 mm 0 12 inch...

Страница 9: ...N ON ON ON X X X X Following system initialization complete to before DS scanning ON FLASH OFF OFF X X X X During DS scanning and acquiring SYNC ON ON FLASH OFF X X X X From SYNC completed receiving UCD to ranging completed ON ON ON FLASH X X X X During DHCP configuration file download registration and Baseline Privacy initialization ON ON ON ON X X X X Operational NACO ON DOCSIS Start up Operatio...

Страница 10: ... ON ON ON Both Lines On Hook ON FLASH ON Tel1 Off hook Tel2 On hook ON ON FLASH Tel1 On hook Tel2 Off hook AC Good Battery Bad ON CM Normal Operation FLASH FLASH OFF Both Lines Off Hook ON Tel1 On hook Tel 2 disabled on such mode AC Fail Battery Good FLASH OFF Tel1 Off hook Tel 2 disabled on such mode ON Tel1 On hook Tel 2 disabled on such mode AC Fail Battery Low FLASH OFF FLASH FLASH Tel1 Off ho...

Страница 11: ...tor Installing the Battery This section provides information on installing batteries into the EMTA Follow the steps below 1 Ensure the power adaptor is unplugged 2 Remove the battery cover on the rear panel There are two battery compartments You may install a single battery into either compartment Please note that the center battery retention slider must be positioned to allow for battery insertio...

Страница 12: ...eceptacle that is always ON non switchable The battery will fully charge within 4 hours Clearance When installed at normal room temperatures and desktop locations a minimum of 1 clearance should be maintained around the unit to allow for ventilation When installed in areas like utility closets where temperatures might exceed 100 degrees F then 4 clearance is required around the unit This product i...

Страница 13: ...cketCable compliant headend equipment and provide the IP based voice communications The IP traffic can transfer between the EMTA and DOCSIS compliant headend equipment The data security secures upstream and downstream communications What the EMTA Needs to Do Its Job The Right Cable Company Make sure your local cable company provides data services that use cable TV industry standard Euro DOCSIS or ...

Страница 14: ...ything you need to begin they ll know if you need to install special software or re configure your computer to make your cable internet service work for you Contact Your Local Cable Company You will need to contact your cable company to establish an Internet account before you can use your EMTA You should have the following information ready which you will find on the sticker on the EMTA The seria...

Страница 15: ... data service if the cable account is set up but no telephony service is available You have a cable outlet near your PC and it is ready for Cable Modem service Note It is important to supply power to the modem at all times Keeping your modem plugged in will keep it connected to the Internet This means that it will always be ready whenever you need Important Information Your cable company should al...

Страница 16: ...n Attaching the Cable TV Wire to the EMTA 1 Locate the Cable TV wire You may find it one of three ways a Connected directly to a TV a Cable TV converter box or VCR The line will be connected to the jack which should be labeled either IN CABLE IN CATV CATV IN etc b Connected to a wall mounted cable outlet c Coming out from under a baseboard heater or other location See Figure 1 for the wiring examp...

Страница 17: ...DAPTER jack on the EMTA and plug the power supply into an AC outlet 3 Connect one end of the Ethernet cable straight wired see below to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the EMTA Make sure that the Ethernet cable is straight wired not null or crossover wired However you will need a crossover type cable if you are connecting the modem to a hub ...

Страница 18: ...10BaseT or 100BaseT Hub or Switch Straight through or standard category 5 Ethernet cable one for each computer to be connected If you have a hub with an uplink port a straight through cable can be used in combination with that port in lieu of the crossover cable An uplink port has a small switch on it to change the polarity of the connection It can accept either a crossover or a straight cable dep...

Страница 19: ...Connect a standard phone line cord directly from the phone fax machine answering machine caller ID box etc to one of the LINE jacks on the EMTA 2 If there is a phone line in your home which is NOT connected to another telephone service provider connect a standard phone line cord from a jack on this line to one of the LINE jacks of the EMTA Connect a standard phone line cord directly from the phone...

Страница 20: ...e Please wait for the lights to stop flashing You cannot use your modem during this time Do not remove the power supply or reset the EMTA during this process To make sure that you can access the Internet successfully please check the following first 1 Make sure the connection through Ethernet between the EMTA and your computer is OK 2 Make sure the TCP IP protocol is set properly 3 Subscribe to a ...

Страница 21: ...Status Web Page Group Basic LAN The screen will be shown as below This page displays the RF parameters the status of the EMTA and the interface parameters Hardware Info This page offers the hardware info for this device containing the system information MTA serial number firmware name and build time and so on ...

Страница 22: ...ontained in this document are for representation only 18 Event Log This page records the event log for DOCSIS PacketCable and NCS Audit You can clear the logs by pressing the Clear Log button CM State You can find the cable modem state on this page ...

Страница 23: ...ices including email chat and news and information services and a connection to the World Wide Web Q Can I watch TV surf the Internet and talk to my friends through the EMTA at the same time A Absolutely Q What do you mean by Broadband A Simply put it means you ll be getting information through a bigger pipe with more bandwidth than a standard phone line can offer A wider broader band means more i...

Страница 24: ...nnection z Even new computers don t always have Ethernet capabilities be sure to verify that your computer has a properly installed Ethernet card and the driver software to support it z Check to see that you are using the right type of Ethernet cable The modem won t register a cable connection Online light not on continuously z If the modem is in Initialization Mode the ONLINE lights will be flash...

Страница 25: ...ight on the EMTA stays on while others flash check with your TSP or cable company z If the EMTA is connected to existing house telephone wiring make sure that another telephone service is not connected The other service can normally be disconnected at the Network Interface Device located on the outside of the house z If using the second line on a two line telephone use a 2 line to 1 line adapter c...

Страница 26: ...allation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by...

Страница 27: ...ectly from your cable company then warranty service for the Digital Cable Modem may be provided through your cable provider or its authorized representative For information on 1 Ordering Service 2 Obtaining Customer Support or 3 Additional Service Information please contact your cable company If you purchased your EMTA from a retailer see the enclosed warranty card ...

Страница 28: ...ble Modems and associated equipment F Connector A type of coaxial connector labeled CABLE IN on the rear of the EMTA that connects the modem to the cable system HTTP HyperText Transfer Protocol Invisible to the user HTTP is used by servers and clients to communicate and display information on a client browser Hub A device used to connect multiple computers to the EMTA IP Address A unique 32 bit ad...

Страница 29: ... services using standard telephones Provisioning The process of enabling the Media Terminal Adapter MTA to register and provide services over the network TCP IP Transmission Control Protocol Internet Protocol A networking protocol that provides communication across interconnected networks between computers with diverse hardware architectures and various operating systems TFTP Trivial File Transfer...

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