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4
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Refrigerator does
not run
Refrigerator is unplugged
Plug power cord into power source
Breaker is tripped or turned off / Fuse is
blown
Reset / Turn on breaker or replace fuse
Refrigerator is in defrost mode
Wait about 40 minutes for defrost cycle to end
and cooling system to restart
Refrigerator or
freezer is too warm
Temperature control is not set low
enough
Turn temperature knob clockwise to adjust to a
lower temperature; allow 24 hours to adjust
Doors opened frequently or left open
Keep door closed / Check that a package isn’t
preventing door from closing
Warm food added recently
Allow time for food and refrigerator to cool
Items against back of compartments
are blocking proper airflow
Store items only inside the trim of the glass
shelves; don’t place items against sides of the
compartments or directly in front of any vents
Refrigerator or
freezer is too cold
Temperature control is set too low
Turn knob counter-clockwise to change to a
warmer setting; allow 24 hours to adjust
Refrigerator
compressor runs
frequently or for
long periods of time
Normal when first plugged in
Allow 24 hours for the refrigerator to cool down
Warm or large amounts of food added
This is normal
Door is left open
Ensure that door is not being held open by an
item
Hot weather or frequent openings
This is normal
Temperature control set to coldest
setting
Adjust knob to a warmer setting
Moisture on
exterior/interior of
refrigerator
High humidity
This is normal; Dry surface and adjust
temperature knob to slightly colder setting
Doors opened frequently or left open
Keep door closed / Check that a package isn’t
preventing door from closing
Open container of water in refrigerator
Cover or seal container
Refrigerator has an
odor
Food is not sealed or packaged properly Re-seal packaging / Place an opened box of
baking soda in the refrigerator, replace every
three months
Interior needs to be cleaned
Follow cleaning instructions in Proper Care and
Maintenance section
Light does not
come on
Refrigerator is unplugged
Plug refrigerator in to power source
LED light is burned out
Follow instructions in LED Light
Replacement section
Not all models come with a freezer
light
TROUBLESHOOTING