16
“When I try to
make a call,
I hear a busy
tone”
If y
ou‟re using a multi-handset system, check
whether another handset is already on a call.
“The volume in the
earpiece is low when
I‟m on a call”
Make sure y
ou‟re holding the earpiece correctly
over your ear.
Adjust the volume using the navigation key.
Intercom and transfer
“I can‟t transfer a call”
Make sure the other
handset is in range of the base unit .
Make sure you are dialing the correct number
for the other handset.
Battery
“The handset‟s battery
pack is running low
within an hour or tw
o”
Before you first use the handset , you should
have left it on the base unit or charger pod for
16 hours to charge the battery fully.
You may need to replace the battery.
Check the connection between the base unit
and the main power socket.
“I try to recharge the
battery but I still get
a warning that they
are low
”
You need to replace the battery.
Dispose of used batteries safely
– never burn
them, or put them where they could get
punctured.
Do not use non-rechargeable battery in
your handset
– they may explode, causing
damage.
If the fault persists... Disconnect all
other instruments connected to
the same line and try to make a call.
Disconnect the base unit from the telephone line
and plug a different phone into the master
telephone socket. Try making a call. If this works,
the line is OK.
If the call does not work, and you are using a
two-way socket adaptor, remove it and plug a
telephone directly into the socket.
If the call now works, the adaptor may be faulty.
If you cannot make a call, the fault may be on
the exchange line. Contact the service provider.