RBR#0008819revB
21
6 Repairs
RBR supports all our products. Contact us immediately at
if there are
any issues with your instrument. Please have the model and the serial number of the unit ready. Our support team will
work to resolve the issue remotely. In some cases, you may have to return your instrument to RBR for further servicing.
To return a product to RBR for an upgrade, repair, or calibration, please contact our
to obtain a return
merchandise authorisation code (RMA) and review the detailed shipping information on the
There are no user-repairable parts of the instrument. Any attempt to repair without prior authorisation from
RBR will void the warranty. Refer to the
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