(2)the 180th day after date the Product was manufactured, whichever is earlier.
Capacity measurement condition (referenced IEC: 62619)
Ambient temperature: 25 ± 2℃
Total energy/Usable energy measured under specific conditions from RAYSTECH 0.2CC-CV at DC
side.
If you suspect RAYSTECH’s verification, the Product must be tested by an EU certified origination
or a third-party certification testing agency accredited by RAYSTECH. Meanwhile, the cost of any
3rd party evaluation service charge should be beard by yourself, unless your claim is proven to be
valid, in which case RAYSTECH will be responsible for the testing costs.
4.Warranty Policy
If on arrival the product is not of acceptable quality the customer is entitled to have the goods
repaired or replaced.
5.About Service Products/Parts
Service product or accessory be used as new or refurbished condition and RAYSTECH guaranteed
which performance is equal to or higher than replaced device.
If the product is no longer sold in the market, RAYSTECH would replace it with different kind of
product with equal or higher functions and performances, or the residual annual depreciation
value of the buyer paid price within the time limit for performance guarantee.
6.Claim Policy
Whether to repair or replace the product will be determined by RAYSTECH in its sole discretion.
Claims under this warranty must be made from authorized distributor whom the product was
purchased. Meanwhile, you must notify your distributor or RAYSTECH of a claim by:
- Give a call or E-mail to your distributor;
- Contract with RAYSTECH hotline or Email us directly.
within 48 hours of a faulty discovered.
The following items must be included:
- The original purchase receipt or equal valid document;
- Description of the alleged defect(s) to your distributor or RAYSTECH after service hot line or
send email to RAYSTECH;
- The product’s serial number and the initial installation date.
If you suspect that the battery is faulty, you should return the device to your distributor, and the
user will be responsible for the logistics cost of returning the product. After inspection by
designated experts, if the product is deemed to be faulty, we will issue a replacement or repaired
equipment, and the user will be responsible for the logistics cost of returning the equipment to us
(based on standard acceptable logistics costs).If the product has been tested without failure, the
user should bear the cost of testing and testing in addition to the reasonable logistics cost.
7.Out Of Warranty
In the event the Product is out of warranty, RAYSTECH may (in its discretion) provide certain
Warranty of RAYSTECH LFP Battery
This warranty specified below applies to RAYSTECH LFP battery to consumer through authorized
reseller or RAYSTECH. The accessories and tool kits provided are not included. If the unit suffers
major failure you will be provided with a replacement unit and your warranty will be transferred to
the new unit. The units must only be used with controllers or equipment which is explicitly
deemed compatible by RAYSTECH.
1.Purpose
The purpose of this warranty is to define the matters related to warranty policy of products.
2.Warranty Condition
2.1Warranty Period
The products warranty period is two (2) years or 1500 cycles @80% DOD whichever comes first.
The Warranty commences from:-
(1) the date of installation or
(2) the 180th day after date the Product was manufactured, whichever is earlier.
This Warranty period covers a capacity equivalent to 1 cycle per day.
Cycle:Discharge the nominal capacity of a charged battery and charge it afterwards.
Test conditions: 0.2C Charging/Discharging, @25℃ 80% DOD.
Regarding Self-discharging degradation,180 days after ex-work is ensured.
If the casing, display screen, handle, and power terminal can be proved by the user and approved
by RAYSTECH to be non-artificial damage, RAYSTECH will provide free replacement materials
within one year and be responsible for the replacement.
2.2Limitation of Warranty scope
Under this Warranty, RAYSTECH is responsible for either battery replacement or battery repair.
In no event will RAYSTECH be liable for any consequential, incidental or punitive damages
(including without limitation of loss of profit, harm to goodwill or business reputation, or delay
damages) arising from or out of the Product or its installation, use, performance or non-perfor-
mance, or any defect or breach of warranty, whether based on contract, warranty, negligence,
strict liability, or any other method or convention.
Subject to below, RAYSTECH will, at its sole option, repair or replace the Products or any part
thereof, if such Products are faulty or defective in manufacture or materials.
RAYSTECH will endeavor to replace any Products which require to be replaced under this
Warranty with products of equivalent appearance, size, and functionality on a like for like basis.
Replacement of Products may not be brand new but with quality and specification compliant with
the Product specifications. Where this is not feasible, due to technological advancements,
RAYSTECH will supply another type of product of at least the same value and standard, although
it may be of different size, shape, color and/or capacity.
If the Products are replaced within the Warranty Period, the remaining Warranty Period will be
automatically transferred to the replacement products. In respect of valid claims under this
