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Getting Started

Introduction

Thank you for purchasing the Raven GO Duplex USB Document Scanner. With the Raven
GO Duplex USB Scanner, you can instantly scan single-sided and deliver the electronic
images to various destinations including your desktop, e-mail addresses, fax, and cloud
services such as Raven Cloud, Dropbox, Google Drive or Evernote with the use of Raven
Desktop.

Package Items

Raven GO DUPLEX Scanner USB Cable Cleaning Cloth

Calibration sheet Quick Start Guide

Note:

1.

Please unpack the packing carefully, and check the contents against the
checklist. If any items are missing or damaged, please contact us immediately by
emailing [email protected] or c1-800-713-9009.

8

[email protected] | 1-800-713-9009 | raven.com/support

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Содержание GO Duplex

Страница 1: ...Raven Scanner GO Duplex USB User Manual support raven com 1 800 713 9009 raven com support ...

Страница 2: ...l or operating environment improper maintenance or failure caused by a product for which the Manufacturer is not responsible or for cosmetic defects as long as such defects do not interfere with the functionality or performance of the Machine The warranty is voided by removal or alteration of Machine parts or identification labels Items not covered by the warranty Owner computer operating system a...

Страница 3: ...ICABLE STATUTORY RIGHTS OF A CONSUMER SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU RAVEN S LIMITED WARRANTY DOES NOT APPLY TO A RAVEN PRODUCT THAT HAS BEEN SUBJECTED TO PHYSICAL DAMAGE AFTER PURCHASE CAUSED FOR EXAMPLE BY CASUALTY ACCIDENT ACTS OF GOD OR TRANSPORTATION INCLUDING A BY A FAILURE TO PROPERLY PACKAGE AND SHIP THE IMAGING PRODUCT BACK TO RAVEN FOR WARRANTY SERVICE IN ACC...

Страница 4: ...WILL MANUFACTURER BE LIABLE FOR ANY LOST REVENUE PROFIT DATA OR FOR SPECIAL CONSEQUENTIAL INDIRECT INCIDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OR INABILITY TO USE THE MACHINES EVEN IF MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL MANUFACTURER S LIABILITY WHETHER IN CONTRACT TORT OR OTHERWISE EXCE...

Страница 5: ...ndicates further explanation or clarification Reading this is highly recommended WARNING To avoid hazardous electric shock or fire do not remove any covers or screws other than those specified in this manual CAUTION To reduce the risk of fire use only no 26AWG or larger telecommunication line cord Disconnect the power plug by pulling the plug not the cable Do not touch the metal fingers of the ADF...

Страница 6: ...which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifica...

Страница 7: ...ot place objects on top of the AC power cord and do not allow the AC power adapter or the AC power cord to be stepped on or run over Place the device and its AC power adapter near an electrical outlet where the AC power adapter can easily be unplugged If you use an extension cord with the device make sure that the total ampere rating of the devices plugged into the extension cord does not exceed t...

Страница 8: ...e may fall down and this may result in injury Do not place heavy objects on the unit It may cause unbalance and the device may fall down This may result in injury Store the AC Power cord USB cable bundled out of the reach of children to avoid the risk of injury Keep plastic bags bundled out of the reach of children to avoid the danger of suffocation If you are not going to use the device for a lon...

Страница 9: ...fax and cloud services such as Raven Cloud Dropbox Google Drive or Evernote with the use of Raven Desktop Package Items Raven GO DUPLEX Scanner USB Cable Cleaning Cloth Calibration sheet Quick Start Guide Note 1 Please unpack the packing carefully and check the contents against the checklist If any items are missing or damaged please contact us immediately by emailing support raven com or calling ...

Страница 10: ...Guide Slide the guide up to the right edge of the original before inserting original into the feed slot to ensure proper alignment when scanning 4 Cancel Button Press to cancel a scanning job during operation 5 Status Light Indicator A solid blue light indicates ready status A flashing blue light indicates scanning status A flashing red light indicates error status 9 support raven com 1 800 713 90...

Страница 11: ...e sun or excessive heat may cause damage to the unit Do not install the scanner in a humid or dusty place Be sure to use the proper AC power source Place the scanner securely on an even flat surface Tilted or uneven surfaces may cause mechanical or paper feeding problems Retain the scanner box and packing materials for shipping purposes 10 support raven com 1 800 713 9009 raven com support ...

Страница 12: ...Removing the Protective Tape Remove the protective tapes on the scanner and inside the document feeder as illustrated below 11 support raven com 1 800 713 9009 raven com support ...

Страница 13: ...of Raven Desktop on your computer 3 3 Sign up for a free Raven account or log in with existing Raven account credentials Connect to Power Computer 4 1 Connect the micro USB connector to the USB port of the scanner Connect the other USB connector USB A Side to the USB port on your computer 12 support raven com 1 800 713 9009 raven com support ...

Страница 14: ... and connecting the scanner to your computer Be sure the scanner is powered on and connected to the computer by USB cable Scanning with Raven Desktop Ensure that the scanner shows as Connected in the bottom left corner of Raven Desktop If the scanner is not connected click Connect Scanner to reconnect or reinstall drivers If the scanner is in sleep mode press the power button to wake before connec...

Страница 15: ...nges by double clicking the preview pages or using the buttons on the preview page 3 3 Click SEND to send the document to the chosen destinations 3 4 A final status for each cloud destination will be displayed but can be viewed for 30 days by clicking HISTORY on the top navigation Adjusting Scanner Settings Item Description Sides One sided Face Up Choose to scan a single side of your document with...

Страница 16: ...ose one or more destinations where your scanned documents should be sent Raven Cloud Scan to your Raven Cloud document management account for searchable filing organization Google Drive Scan to your Google Drive account login required SharePoint Scan to your SharePoint account login required OneDrive Scan to your OneDrive account login required Dropbox Scan to your Dropbox account login required E...

Страница 17: ...dium medium compression medium file size recommended Low low compression large file size None no compression applied Operation Document Loading Tips Before using the ADF Auto Document Feeder please make sure that your paper meets the following specifications Document s can range in size from 50 x 50 mm 2 x 2 in ID Cards to 216 x 356 mm 8 5 x 14 in Legal Document s can range in weight from 16 to 28...

Страница 18: ...papers such as staples paper clips and paper sticky notes before feeding it into the scanner due to possible damage to the scanner Scanning and Sending Your Document to Raven Cloud 1 Load the top page Face Up with the top left edge set against the left side of the scanner 2 Select Raven Cloud as a Destination in your desired Raven Desktop workflow 3 Click SCAN 4 Preview thumbnails of the scanned p...

Страница 19: ...n in the upper right 4 Select the USB flash drive HD that you are wanting to send to 5 Load the top page Face Up with the top left edge set against the left side of the scanner 6 Select your newly created USB HDD destination as the destination 7 Click SCAN 8 Preview thumbnails of the scanned pages and make any necessary edits 9 Click Send Scanning Your Document to Google Drive 1 Connect your Googl...

Страница 20: ...ick SCAN 5 Preview thumbnails of the scanned pages and make any necessary edits Scanning Your Document to OneNote 6 Connect your OneNote account within your account settings by visiting https app raven com connect 7 Load the top page Face Up with the top left edge set against the left side of the scanner 8 Select OneNote as a Destination in your desired Raven Desktop workflow 9 Click SCAN 10 Previ...

Страница 21: ... left side of the scanner 3 Select Evernote as a Destination in your desired Raven Desktop workflow 4 Click SCAN 5 Preview thumbnails of the scanned pages and make any necessary edits Scanning Your Document to Quickbooks Online Attachments 1 Connect your Quickbooks Online account within your account settings by visiting https app raven com connect 2 Load the top page Face Up with the top left edge...

Страница 22: ...licking on them to place an Orange Check Mark next to them Saving Contacts 1 Click CONTACTS on the top navigation menu 2 Select Add Contact 3 Input the contact name 4 Input the contact email address and or fax number 5 Select Save Using As A TWAIN Scanner With a Third Party Application To use your Raven Standard Scanner with 3rd party applications you must first install Raven Desktop onto your com...

Страница 23: ... on the feeder and another thumb placed on the cover Carefully and firmly press your thumb into the feeder and then raise the cover This will cause the top of the scanner to release from the bottom of the scanner 2 Remove the Item 3 Close the cover and reinsert the item to rescan The light will stop flashing once closed 22 support raven com 1 800 713 9009 raven com support ...

Страница 24: ... in the feeder Remove paper and try again The Red LED light does not stop blinking unless the paper is removed Cover Open 6 Continuous Blinks Feeder cover is open Close cover and then try again The Red LED will not stop blinking unless the cover has been closed Calibration Fails 8 Continuous Blinks The calibration attempt has failed Recalibrate the scanner See the Calibrate Scanner Section 23 supp...

Страница 25: ...dges of your documents Question Paper becomes skewed in the scanner Answer Align the document guides to fit the documents as closely as possibly and place the documents so that they feed in straight Question Should the scanner feel warm to the touch Answer It is normal for the scanner to emit a small amount of heat after a prolonged period of time However if there is a strange odor coming from the...

Страница 26: ...ollers approximately every 200 scans or if vertical lines or stripes appear on the scanned image Use only the recommended or supplied tool to clean the scanner and feeder dock Cleaning Procedures 1 Open the cover by holding the scanner with one thumb placed on the feeder and another thumb placed on the cover Carefully and firmly press your thumb into the feeder and then raise the cover This will c...

Страница 27: ... rollers on the scanner and the CIS cover with the cleaning cloth included Glass Rollers 3 Close the scanner by pushing the top of the scanner back down onto the bottom of the scanner 26 support raven com 1 800 713 9009 raven com support ...

Страница 28: ...n Scanner Cleaning Wipes are available on Raven com for pre moistened disposable cleaning wipes Do not use any solvents or corrosive liquid i e alcohol kerosene etc to clean any part of the scanner otherwise the plastic material will be permanently damaged 27 support raven com 1 800 713 9009 raven com support ...

Страница 29: ... Go will reset the Contact Image Sensor to resume its color and sharpness Coming soon to Raven Desktop Calibration Steps Windows 1 Click the Windows Start button 2 Scroll through your Programs and Apps to Raven_GO Scanner and click the drop down arrow on it 3 Select Capture tool 4 On the Capture tool select Twain Raven_Go and click OK 5 Next select Setup in the top left hand corner 28 support rave...

Страница 30: ...ully clicked you will be presented with a dialogue box informing you to insert your calibration sheet comes with the Raven Go into your Raven GO Scanner 2 You will insert the calibration sheet text face up and the white part of the sheet first into the GO Scanner 1 2 29 support raven com 1 800 713 9009 raven com support ...

Страница 31: ...rough your GO Scanner to complete the process Calibration Steps Mac 1 Click the Finder Icon 2 In the pop up search tool type in Capture Tool and open the program 3 Next select Setup in the top left hand corner 30 support raven com 1 800 713 9009 raven com support ...

Страница 32: ... the top and then Check Mark the Enhancements tab to enable it 2 5 Next click on the enhancements tab 1 at the top Then click on the calibration button to open the calibration startup 2 31 support raven com 1 800 713 9009 raven com support ...

Страница 33: ... a dialogue box informing you to insert your calibration sheet comes with the Raven Go into your Raven GO Scanner You will insert the calibration sheet text face up and the white part of the sheet first into the GO Scanner 32 support raven com 1 800 713 9009 raven com support ...

Страница 34: ...licking yes your calibration sheet will be pulled through your GO Scanner to complete the process You have now successfully calibrated your Raven GO Scanner 33 support raven com 1 800 713 9009 raven com support ...

Страница 35: ...34 support raven com 1 800 713 9009 raven com support ...

Страница 36: ...tivity None USB Power Requirement 5Vdc 500mA Power Consumption Operation 35 W Ready 20 W Sleep 3 6 W Off 0 4 W Environmental Compliance ENERGY STAR Operating Environment Temperature 50 F 95 F 10 C 35 C Humidity 15 85 RH Driver TWAIN for Win XP Vista Win 7 Win 8 Win 10 Win 11 Mac OS Included Items Raven Compact Scanner AC Cable AC Adaptor Quick Guide USB Cable For more Raven Scanner information vis...

Страница 37: ...Technical Support Raven 11150 S Wilcrest Drive Suite 200 Houston Texas 77099 1 800 713 9009 support raven com www Raven com 36 support raven com 1 800 713 9009 raven com support ...

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