Ratek OM8 Orbital Shaker – User Manual
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Ratek Service Contact Information
Ratek are here to assist you in getting the most from your Orbital Shaker. Our friendly staff can you assist you at any stage of the product lifecycle.
If you have any concerns or questions regarding the operation of your Orbital Shaker, please contact us.
Contact Us
Ratek Instruments Pty Ltd
60 Wadhurst Dve
Boronia
Victoria 3155
Australia
Telephone : 613 9887 2161
Fax : 613 9887 2163
Email:
Web:
www.ratek.com.au
Troubleshooting
The Orbital Shaker provides a simple-to-operate user interface when used in conjunction with this User Manual.
If at any stage you experience abnormal operation (anything other than that described in this Operating Manual) this may indicate a fault condition. If
the Orbital Shaker fails to operate, this may also indicate a fault condition.
Fault conditions must be referred to an authorized service technician immediately and the equipment should be unplugged from the mains power
supply socket.
Make a written note of any abnormal operation and contact Ratek using the contact details provided in the section of this User Manual titled “Ratek
Service Contact Information” if you believe your equipment is exhibiting a fault condition.
Warranty Conditions
This Ratek product is covered by a 3 year parts and 12 months labour return-to-base warranty effective from the date of purchase. The product
is manufactured in Melbourne, Australia.
The warranty is offered by Ratek Instruments Pty. Ltd. located at 60 Wadhurst Drive, Boronia, Victoria, Australia 3155, phone 613
9887 2161.
•
This warranty covers the repair or replacement of any parts or components found to be defective, subject to the service options listed
below.
•
The warranty is a return-to-base warranty, meaning the product must be returned to Ratek Instruments or an authorised Ratek agent
for service at the discretion of Ratek Instruments. Where practical an on-site repair may be carried out at the discretion of Ratek
Instruments.
•
This warranty excludes any defect resulting from misuse, neglect, accidental damage, improper voltage, operation of the product outside
the acceptable operating conditions as indicated in these operating instructions or any alteration which affects the performance of the
equipment.
•
It does not extend to any costs associated with delivery of the product to or from Ratek Instruments or an authorised Ratek agent,
damage, or loss incurred during transport.
•
This warranty is in addition to any statutory regulations and provisions implied by the Trade Practices Act and any relevant State or
Federal Government obligations, applicable only when purchased within Australia.
•
The product may be replaced within the warranty period at the discretion of Ratek Instruments, however repair will be the normal
course of action.
