Warranty Policies (continued)
Our export warranties will cover all non electrical parts for the period of one year from
the date of shipment to be free of defects in material or workmanship. Electrical parts are
also covered if ordered and operated on 60 Hz. Electrical components, ordered and oper
-
ated on 50 Hz, are warranted for the first 90 days from shipment only. Service labor is
covered for the first 90 days with authorization from factory prior to service. Warranty is
automatically 60 days from ship date. Inbound costs on any factory supplied items would
be the responsibility of the customer. Adherence to recommended equipment mainte-
nance procedures, according to the owners manual provided with each unit, is required
for this warranty to remain in effect, and can have a substantial effect on extending the
service life of your equipment. Equipment abuse voids and warranty. Extended warran-
ties are not available for parts labor or compressors on units shipped outside the United
States.
Any and all freight damage that occurs to a Randell piece of equipment as a result of
carrier handling is not considered warranty, and is not covered under warranty guidelines.
Any freight damage incurred during shipping needs to have a freight claim filed by the re
-
ceiver with the shipping carrier
(note all damages on freight bill at time of delivery)
.
Randell does not cover gaskets under warranty. Gaskets are a maintenance type compo-
nent that are subject to daily wear and tear and are the responsibility of the owner of the
equipment. Because of the unlimited number of customer related circumstances that can
cause gasket failure all gasket replacement issues are considered non-warranty. Randell
recommends thorough cleaning of gaskets on a weekly basis with a mild dish soap and
warm water. With proper care Randell gaskets can last up to two years, at which time we
recommend replacement of all gaskets on the equipment for the best possible performance.
NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY
EXPORT WARRANTY
FREIGHT DAMAGE
GASKET COVERAGE
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