23
www.DentalEZ.com
866-DTE-INFO (opt 4)
23
www.DentalEZ.com
Limited Warranty
Badger LF
DentalEZ and its employees are proud of the products we provide to the dental community. We stand behind these products
with a warranty against defects in material and workmanship as provided below and have our own in-house repair facility to
service our products.
In the event that you experience difficulty with the application or operation of any of our products, please contact our cus
-
tomer service department at our expense at (866) DTE-INFO.
If we cannot resolve the issue by telephone, we will arrange for a representative to contact you or suggest that the product
be returned to our factory for inspection.
If product return or repair is required, we will provide you with a
Return Authorization
number and shipping instructions to
return the product to the proper facility. If the product is under warranty, we will ask you to provide proof of purchase, such
as a copy of your invoice. Please be sure to include the
Return Authorization
number on the package you are returning.
Products returned without a Return Authorization number cannot be repaired.
Freight costs for product returns are the responsibility of the customer.
Products under warranty will be repaired or re
-
placed, at our sole discretion, and returned at our expense. Products outside the warranty limits will be repaired and returned
with costs invoiced to the customer. We are not responsible for shipping damages. We will, however, help you file a claim with
the freight carrier. Written repair estimates are available.
DentalEZ warrants the Badger LF to be free of defects in material and workmanship, under normal usage under the following terms.
Warranty Period
2 years or 4,000 hours
(whichever comes first) for the Dental Vacuum System excluding normal wear parts, which
includes all filters and belts.
5 years or 10,000 hours
(whichever comes first) for the vacuum pump only.
Please note the following additional terms of our warranty and return policy:
• Warranties cover manufacturing defects only and do not cover defects resulting from abuse, improper handling,
cleaning, care or maintenance, normal wear and tear or non-observance of operating, maintenance or installation
instructions.
Failure to use authorized parts or an authorized repair facility voids this warranty.
• Liability is limited to repair or replacement of the defective product at our sole discretion. All other liabilities, in
particular liability for damages, including, without limitation, consequential or incidental damages are excluded.
• THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRAN
-
TIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO EMPLOYEE, REPRESENTATIVE OR DEALER
IS AUTHORIZED TO CHANGE THIS WARRANTY IN ANY WAY OR TO GRANT ANY OTHER WARRANTY.
WARRANTY REPAIRS: Parts repaired or replaced on a product that is in warranty will be warranted for the duration of that
product’s original warranty.
NON-WARRANTY REPAIRS: The warranty on parts either repaired or replaced on an out-of-warranty product will cover the
repaired part only and will be for the time frame of a new parts warranty period.
PRODUCT RETURN: Opened products or product returns more than a year old cannot be returned for credit. There will be a
15% ($25.00 minimum) restocking charge on all items authorized for return.
*Provided conditions defined in the User Manual are met.
DentalEZ and RAMVAC are registered trademarks of DentalEZ, Inc. SlugBuster is a trademark of RAMVAC Dental Products, Inc.
© 2017 DentalEZ Alabama, Inc.
