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DEBUG GUIDELINE
It may occur that the cooktop does not function properly. Before calling customer service
for assistance, let’s see what can be done.
First of all, check to see that there are no interruptions in the gas and electrical supplies,
and in particular, that the gas valve for the main is open.
The burner does not light or the flame is not uniform around the burner.
Check to make sure that:
The gas hose on the burner are not clogged;
All of the movable parts that make up the burner are mounted correctly;
There are no draughts around the cooking surface.
The flame does not stay lit on the model with the safety device.
Check to make sure that:
You press the knob all the way in, and keep the knob pressed long enough to
activate the safety device.
Please insure the flame is touching the thermocouple tip (small metal rod right next
to the burner) after it lights up. If not please try to turn the burner cap a bit to adjust
the flame direction. This is a safety feature. If thermal couple can not sense the
heat it will shut off the gas supply.
The gas hose are not clogged in the area corresponding to the safety device.
Always match the burner head size to the cap size. The Burner Cap(black round
disc) of front burner is Larger than the Burner Cap(center black round disc) of the
back burner. Misplaced them may not be able to light up the unit.
