Troubleshooting
watch the video at raindrip.com/smart
Problem
Possible Cause
Solution
No Backlight; Blank Display
(wall power)
a) No power to controller
Check power wires and circuit breakers
No Backlight; Normal Display
(wall power) (see page 21)
a) Backlight is in sleep mode
Press/Release any button to activate
backlight
No Backlight (battery power)
(see page 21)
a) Normal operation to conserve battery
life
Normal operation
Blank display (battery power)
(see page 21)
a) Display is in sleep mode
Press/Hold any button for at least 2
seconds
b) Weak or dead batteries
Replace batteries
Controller does not respond when
buttons are pressed
a) Electrical surge
Press/Release reset button
Controller beeps once every 15
seconds (see page 21)
a) LOW BATTERY indicator is on
Replace batteries
b) ERROR CHECK VALVE WIRES indicator
is on
Note zone on display; Check / Repair
shorted wires or faulty valve solenoid
No watering occurs when controller
shows watering
a) Faulty wiring, solenoid, or valve
Check / Repair open wire, faulty
solenoid, or faulty valve
b) Water supply may be shut off
Check water supply line has pressure
c) SHUTDOWN RAIN FORECAST
indicator is on
Check rain sensor jumper wire or rain
sensor (see page 20)
Controller does not water as
scheduled
a) AUTO RUN is OFF or in SKIP MODE
Set AUTO RUN to ON
b) Current date and time is incorrect
Check / Set current date and time
c) WATERING SCHEDULE not
programmed correctly
Verify WATERING DAYS option, START
TIMES, and CYCLES per day
d) Smart technology adjusted the
watering duration to zero
Normal Smart operation (see pages 1
and 16)
e) UNDOCKED indicator is on
Fully dock the controller
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