8
Notes:
• If the AFX-500 is set to automatic mode when a call
comes in, extension phones ring only once, then the
phone connected to the
PHONE
or
ANSWERING MACHINE
jack starts to ring. You can answer the call on any exten-
sion, even if it is not ringing.
• In automatic mode, the AFX-500 prevents the
FAX
and
FAX/MODEM
jacks from interrupting the
ANSWERING
MACHINE
and
PHONE
jacks, so you cannot use the fax
machine’s phone to answer incoming calls. To be able to
answer calls with the fax machine’s phone, you must turn
on the “Answer Any Jack” feature (see “Answer Any Jack”
on Page 14).
USING AN ANSWERING MACHINE
When your answering machine answers a call, the AFX-500
monitors the call for a fax alert tone, transfer code, or modem
tone. If it detects one of these signals, it routes the call to the
FAX
and
FAX/MODEM
jacks.
When your answering machine answers, the caller can record
a message, enter a transfer code, or both. That way a caller
can, for example, leave a voice message and send a fax on
the same call.
Note: Calls from fax machines that do not send a fax alert
tone will be routed to the
ANSWERING MACHINE
jack. Be-
cause many answering machines disconnect a call if they de-
tect only silence, you can program the AFX-500 to
automatically route a call to the
FAX
and
FAX/MODEM
jacks if
the answering machine disconnects the call within 30 sec-
onds. See “Automatic Answering Machine Transfer” on
Page 13.
Answering Machine Remote Operation
To use your answering machine’s remote operation features
(for example, to retrieve your messages), follow these steps.
1. Dial the AFX-500.
2. When the answering machine answers, press on a
touch-tone phone.
3. Follow the remote operation procedures for your answer-
ing machine.
4. When you finish, hang up.
USING A DISTINCTIVE RING SERVICE
Most phone companies offer a distinctive ring service. This
service lets a single phone line use two or three phone num-
bers, with each number having a different ring pattern. For ex-
ample, your main number might be assigned one long ring,
your second number two short rings, and your third number
three short rings.
The AFX-500 recognizes distinctive rings, so you can program
it to route each ring pattern to a particular jack. That way, for
example, you can use one number for voice calls and another
for fax or data calls.
To use distinctive ring service to route your incoming calls, you
must turn on distinctive ring detection (see “Distinctive Ring
Service Detection” on Page 17).
With distinctive ring detection turned on, the AFX-500 pro-
cesses calls as follows:
• Calls to the main number are routed to the
ANSWERING
MACHINE
and
PHONE
jacks.
• Calls to the second number are routed to the
FAX
and
FAX/MODEM
jacks.
• Calls to the third number are not answered.
To change the preset jack assignments for each distinctive
ring, see “Distinctive Ring Service Assignment” on Page 17.
USING VOICE MAIL
To use your AFX-500 with a voice mail service from your local
phone company, you must also subscribe to the phone com-
pany’s distinctive ring service (see “Using a Distinctive Ring
Service”) and turn on the AFX-500’s distinctive ring detection
(see “Distinctive Ring Service Detection” on Page 17).
When distinctive ring detection is turned on, the AFX-500 is
preset to ignore calls to the third number, which lets your voice
mail service process the call.
Use the third number for your
voice mail.
To use a different number for voice mail, program the AFX-
500 to ignore that number (see “Distinctive Ring Service As-
signment” on Page 17).
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