23
Troubleshooting
If you still have problems, disconnect the phone. If other phones on the same line work proper-
ly, the fault is in this phone or its installation. If you cannot find the problem, take the phone to
your local RadioShack store for assistance.
CARE
Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.
Modifying or tampering with the phone’s in-
ternal components can cause a malfunction
and might invalidate its warranty and void
your FCC authorization to operate it. If your
phone is not performing as it should, take it
to your local RadioShack store for assis-
tance. If the trouble is affecting the telephone
lines, the phone company can ask you to dis-
connect your phone until you have resolved
the problem.
Low volume or unusual
sounds.
Someone has picked up another phone on the same line. Hang up the
other phone.
Dropout or mute.
Keep the handset away from computers, remote control toys, wireless
microphones, alarm systems, intercoms, room monitors, fluorescent
lights, and electrical appliances. Move to another location or turn off
the source of interference.
Press SELECT/CHANNEL to change the channel.
Hang up and redial the number.
The phone cannot be operated
at a useful distance from the
base because the signal
becomes weak or noisy (hand-
set's range has decreased).
Lift the base's antenna to a vertical position.
Return the handset to the base and recharge the battery pack.
The handset battery pack does
not charge.
Check the charging contacts on the handset and base. If they are dirty,
clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Be sure the handset is properly seated on the base.
Replace the battery pack (see “Connecting, Charging, and Replacing
the Battery Pack” on Page 9).
The handset does not ring or
receive a page.
Move the handset closer to the base.
Lift the base's antenna to a vertical position.
Be sure the battery pack in the handset is connected and charged.
Move the base away from other electrical devices.
You have an incoming call, but
do not receive any Caller ID
information.
Let the phone ring twice before you answer so the phone has time to
record the Caller ID information.
Check that the phone is correctly and securely connected.
Check with your phone company to verify that your Caller ID service is
active.
Problem
Suggestion
43-5520.fm Page 23 Friday, July 21, 2000 8:01 AM
