8
RECEIVING FAXES
Most fax machines send a fax alert tone before transmitting a
fax. When the AFX-400 hears a fax alert tone, it automatically
routes the call to the
FAX/MODEM
jack.
Fax calls can also be routed using transfer codes or a distinc-
tive ring service (see “Using a Distinctive Ring Service” on
Page 9).
Using Transfer Codes
For fax machines that do not transmit alert tones, the caller
can enter the transfer code to tell the AFX-400 to route the call
to the
FAX/MODEM
jack. You can tell callers how to enter the
code before they fax you, or you can record the instructions on
your answering machine (see “Preparing an Answering Ma-
chine for Use with the AFX-400” on Page 5).
Callers must follow these steps to transfer a call to the
FAX/
MODEM
jack.
1. Call the AFX-400.
2. When it answers, press # 9 1 on a touch-tone phone.
3. Press the fax machine’s START or SEND button.
You can also transfer a call yourself. To transfer the call to the
FAX/MODEM
jack, enter # 9 1 on any touch-tone phone on the
same line as the AFX-400. If you are using a pulse (rotary)
phone that is directly connected to the AFX-400, dial 4 to
transfer the call.
To transfer the call from the fax machine back to a touch-tone
phone or answering machine connected to the AFX-400, dial
# 8 1.
RECEIVING MODEM CALLS
Unlike most fax machines, modems do not send an alert tone.
Modem calls must be routed using transfer codes or a distinc-
tive ring service (see “Using a Distinctive Ring Service” on
Page 9).
Using Transfer Codes
To have the calling modem automatically send the required
transfer code, the caller must insert the code in the modem’s
dialing string immediately following the phone number.
• To connect to the AFX-400 while it is set to home mode,
add the following to the modem’s dialing string.
, , , # 9 1 , # 9 1 , # 9 1 , # 9 1
• To connect to the AFX-400 while it is set to office mode,
add the following to the modem’s dialing string.
, # 9 1 , # 9 1 , # 9 1 , # 9 1
Notes:
• A comma (,) in most modems’ dialing string inserts a
two-second pause. If the caller’s modem uses a longer or
shorter pause, have them adjust the dialing string accord-
ingly.
• The code string for home mode is designed for an answer-
ing machine set to answer after two rings. If your answer-
ing machine is set to answer after more than two rings,
have the caller add a 6-second pause for each additional
ring.
• For long distance calls, have the caller add a four-second
pause to the beginning of the code string.
You can also transfer a call yourself. To transfer the call to the
FAX/MODEM
jack, enter # 9 1 on any touch-tone phone on the
same line as the AFX-400. If you are using a pulse (rotary)
phone that is directly connected to the AFX-400, dial 4 to
transfer the call.
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